DICK'S Sporting Goods · 1 month ago
Retail Rock Climbing Lead
Store1619 Dallas TX
Full-time
Onsite
Mid LevelDICK’S Sporting Goods is committed to creating an inclusive and diverse workforce, reflecting the communities they serve. The Climbing Lead will oversee the retail climb department, ensuring customer engagement and training while managing daily operations and safety compliance for the climbing activities.
Consumer GoodsE-CommerceSporting GoodsSports
Responsibilities
Responsible for driving the highest level of customer service within the department while engaging in behaviors that are in-line with company’s service and selling standards
Bring to life the power of opinion. Ensure the customer experience includes product experts who provide consultative advice while demonstrating excellent product knowledge
Instruct climbing techniques for explores of all ages and experience levels
Teach instructional lessons as needed or requested
Supervise climb sessions
Uphold Company standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods through following established floor sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc
Assist the store management team with general supervision in the store in accordance with Company policies and procedures, including opening and closing the store, performing Front End and Cash Office functions
Assist manager with department scheduling, directing workflow, daily guide assignments, and monitoring project status
Communicate information to department guides regarding Company initiatives, programs, promotions, etc
Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining Company loss prevention standards and controls
Assist in creating, maintaining and ensuring compliance of safety related standard operating procedures for the building, service areas, climbing wall and where applicable, the field
Ensures the safety and security of teammates, customers and property per local regulations
Ensure all certifications are completed and up to date
Assist with training associates on Company procedures and programs; this includes new associate training and cross training current associates
Train and mentor new hires by sharing experience, knowledge and best practices. Share timely feedback on projects, tasks and deliverables
Manage team-building events at the rock wall with guides
Perform other tasks as assigned by management
Qualification
Required
Flexible availability - including nights, weekend, and holidays
Climbing certification required
Applicants must be at least 18 years old to comply with applicable labor laws and job-specific requirements
Preferred
Prior retail sales experience (or customer-focused experience) preferred
Company
DICK'S Sporting Goods
Dick's Sporting Goods is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment
Founded in 1948
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.5B2025-06-06Post Ipo Debt· $2B
2022-01-14Post Ipo Debt· $1.5B
2002-10-16IPO
Leadership Team
Edward W. Stack
Chief Executive Officer & Founder
Lauren Hobart
President and CEO; Member of Board of Directors
Recent News
2026-01-18
Company data provided by crunchbase