EWU School of Business · 1 month ago
Program Coordinator - Psychology (Bellevue)
Spokane, WA
Full-time
Onsite
Entry Level
$45K/yr - $52K/yr
2+ years expEastern Washington University is seeking a full-time Program Coordinator for the EWU at Bellevue College Programs. This role is responsible for coordinating specialized off-campus program and online operations, providing support to students and programs, and assisting with marketing, recruiting, and administrative tasks.
Higher Education
No H1B
Responsibilities
Meet with prospective domestic and international students to discuss program options at BC and online through EWU and make referrals to other off-site and main campus programs
Assist with application questions and documentation for domestic and international students
Attend transfer and recruiting events
Work with BC to make sure students are coded and given BC ID numbers and access
Assist with student application, admission and registration processes, and progression through the program
Provide general education advising
Conduct initial meetings with students and refer to appropriate major programs for program specific advising
Assist students in accessing services on the main EWU campus and BC campus
Facilitate faculty access to classrooms and technology
Assist with hiring paperwork and process
Facilitate faculty access to BC systems
Send student EWU at BC ID information to EWU and BC offices
Maintain relevant website and marketing materials, including flyer creation, program announcements, and quarterly advertisements
Manage social media and canvas pages
Facilitate dissemination of program information
Track student enrollments and progress
Collect and distribute mail
Manage and purchase office supplies as needed
Assist in writing, completion and presentation of reports, special projects and assignments, and program updates
Provide programmatic support to Director(s) including work related to program development, marketing, and implementation
Plan and implement student orientations, informational talks, and workshops
Plan and implement graduation ceremonies and special events
Direct and/or coordinate special projects and events, including work of major importance to the program
Develop and prepare informational materials designed to inform and recruit student participants; conduct presentations at student recruitment and orientation meetings
Attend team meetings; travel periodically to attend meetings and recruiting events
Coordinate dissemination of communications
Organize and facilitate conferences including preparation of agendas, order of speakers, and length of presentations
Maintain program web pages
Serve as primary contact with students, faculty, faculty field instructors, and external agencies regarding program policies and procedures
Independently advise students, staff and the public regarding the program and the University
Initiate, maintain, and distribute student contact information
Act as liaison to faculty, staff, and colleagues at other agencies/institutions, representatives of funding agencies and officials from professional organizations, business, industry and government, interpreting policies and making decisions which facilitate progress of project(s)
Represent the programs at public, program, and College functions
Coordinate program information with EWU programs
Provide routine support to staff relating to use of hardware and software, assessment materials, networking, setting up computer accounts; includes software unique to the discipline of psychology and practicum and internship placements; refer technology issues/problems to the Office of Information Technology
Assist students with EagleNet, Canvas, and web-based and online technologies
Provide administrative support to Director(s)
Design office procedures, policies and forms including interpretation and application of administrative policies to the work of the program
Coordinate administrative standards and procedures for independent yet interrelated departmental functions such as research, curriculum, and instruction
Use EagleNet, Banner, Canvas, and other software to assist staff and students
Maintain office computers and equipment with support of IT
Perform office support functions: order and receive office supplies; book orders (including desk copies); inventory equipment; screen, prioritize and distribute incoming mail; answer, screen and direct telephone calls; compose and edit correspondence including confidential and sensitive information
Provide support for travel document preparation and processing
Monitor budget(s)
Supervise work study students and non-student hourly individuals as needs arise
May also manage and schedule the Directors’ appointment calendar, determine itineraries, provide weekly calendar briefings, organize and prioritize incoming email and act as confidential liaison on behalf of Director(s)
Qualification
Required
High school graduation or equivalent AND two (2) years experience providing complex program support services involving students (beyond entry level support work)
Strong computer skills demonstrated by two (2) years successful full-time work experience using a variety of software programs and working in website development and maintenance
Two (2) years of full-time work experience maintaining both manual and electronic records and files
Two (2) years of full-time, work experience with demonstrated success handling a high-volume of customer service and contacts (100+ daily), including: Communication with a wide variety of customers (such as other agencies, practicum and internship placements, professionals in the community, internal staff/managers/administrators, students, and applicants)
Communication must include both verbal, phone, email, and written correspondence
Overlapping deadlines and strong attention to detail
Perseverance, initiative, and the ability to work well both independently and under direction with frequent interruptions
Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public
Preferred
Two (2) or more years college coursework
Two (2) or more years work experience in a higher education environment involving student support services, as well as familiarity with institution processes and software
One (1) or more years experience using Canvas, EagleNet, Banner, and other university administrative systems (or equivalent)
Experience with website and social media development and maintenance
Familiarity with the operations of Bellevue College campus
Benefits
Health insurance
Life and disability insurance
Retirement
Generous vacation and sick leave accruals
12 paid holidays per year
Tuition waiver for employees and their eligible family members
Discounted EWU sports tickets
Full access to our campus workout facilities at a minimum fee
Free transportation through STA buses
Company
EWU School of Business
The School of Business and Professional Accounting at Eastern Washington University offers excellent, affordable accredited undergraduate and graduate programs taught by qualified faculty who take a personal interest in each student's success.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase