Guthrie · 1 month ago
Programmer / Analyst - IT Business Info Systems - Full Time
Guthrie is seeking a Programmer Analyst to develop business solutions and support various business systems across The Guthrie Clinic. The role involves collaborating with teams to optimize operational efficiency, troubleshoot issues, and implement software solutions.
Health CareHospitalPersonal Health
Responsibilities
Develop business solutions by utilizing knowledge of multiple high‐level software development languages and utilities
Provide support to various business systems, integrations points, and organizational resources across The Guthrie Clinic (TGC)
Understand user requirements to develop software solutions with the aim of optimizing operational efficiency
Analyze and design databases within an application, working independently or as part of a collaborative team
Collaborate with business operations teams, System Administrators, and vendors to diagnose and troubleshoot issues that may arise between systems
Collaborate with business operations teams, System Administrators, Project Managers, and vendors to develop and implement new/upgrade solutions that leverage current systems to improve workflows, reduce project costs, and decrease implementation time
Monitor major processes used within TGC systems to ensure the systems are operating at peak efficiency and oversee any updates or enhancements required by regulation or to support business growth and data security standards
Monitor incident queues and assign delegates for work completion
Adhere to documentation standards utilized by the Business Applications team
Ensure enough cross training is performed to allow the Business Applications team to provide consistent operational support for all systems managed by the Business Applications team
Work independently on project tasks assigned
Organize and lead basic meetings & document/share notes from meetings
Manage minor to moderately complex business application projects and provide proper project status updates
Complete all stages of software lifecycle development including analysis, development, testing and validation
Act as a mentor to more junior staff & supervise work for specific tasks
Demonstrate the ability to act as a liaison between vendors, application end users and IT
Analyze data conversion needs
Prepare and install solutions by determining and designing system specifications, standards, and programming
Integrate software with systems & external vendors
Participate in planning, design, build, and validation sessions as required
Complete all necessary system build of business system applications in support of core organizational functions
Update software versions and apply ‘hot fixes’ to various servers as assigned
Demonstrate excellent problem‐solving, initiative/enhancement management, communication, and follow‐up skills
Escalate complex issues to appropriate resources and perform timely follow‐up to ensure resolution to user satisfaction
Ensure the development and maintenance of appropriate security measures for Guthrie applications that limit access to restricted, confidential, or protected health information by user role or function
Deliver presentations to a diverse group of key stakeholders and customers
Demonstrate to learn new technologies and application tools
Maintain current job knowledge by studying state‐of‐the‐art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Produce reports/queries and metrics to communicate with business leaders and ensure efficient business operations
Provide support for go‐lives at new location installations, application functionality or upgrade/enhancement
Represent The Guthrie Clinic and its values in a professional manner to all internal and external customers
Participate in routine and ad‐hoc meetings as requested
Learn and adapt quickly in a fast‐paced environment
Operate in a high‐risk environment and balance risk/reward
Demonstrate thorough understanding of information systems, policies & procedures, including application support, change control procedures, operating systems, technical standards, databases, and related IT areas
Travel to Guthrie regions, as necessary
Provide status reports, document time in appropriate systems as directed by manager
Demonstrate willingness to accept additional responsibility as requested to meet the needs of the department
Rotate twenty‐four (24) hour on‐call duties or balance paid time off (PTO) with other staff member counterparts
Work independently and take initiative to fulfill job responsibilities
Have in depth knowledge of business system software and implement enhancements and modifications to promote system capability, user efficiency, regulatory agency requirements, and reporting needs
Review system specifications and work with end users and vendors to develop and implement integration plans which support Guthrie’s needs
Work with vendors to promote optimal functionality, including documentation, analyzing change requests, and upgrades to ensure that the most current versions are available
Function as a consultant to user departments to achieve workflow changes necessary to utilize the system effectively
Provide analysis of proposed process changes and communicate strategies
Research, organize, analyze, and synthesize data to support effective decision making as well as work within tight deadlines
Review new application enhancements and upgrades to promote system capability, user efficiency, regulatory agency requirements, and reporting needs
Qualification
Required
Bachelor's Degree in business administration, computer science, information management or related field, or equivalent knowledge and experience may be considered. Degree must be obtained through an accredited institution
Three years of experience as a Programmer/Analyst
Must have been responsible for tasks relating to a major application upgrade or deployment
Work with end users and functional owners to review errors/workflows and work to develop changes which reduces the number of errors and improve workflows
Must be experienced with various business systems' online documentation and to be able to review and update appropriate notes pertaining to business applications' functionality or issues
Effective collaboration with Database Administrative team to ensure database systems are managed & meet industry & Guthrie standards
Must have led minor to moderately complex projects
Basic knowledge of principles of software design and modification, basic computer skills, and a basic knowledge of MS Office suite
Proficient with Microsoft Excel. Basic knowledge of Microsoft Project Management tools, PowerPoint & Visio
Completes all stages of software lifecycle development including analysis, development, testing and validation
Acts as a mentor to more junior staff & supervises work for specific tasks
Demonstrates the ability to as act as a liaison between vendors, application end users and IT
Analyzing data conversion needs
Prepares and install solutions by determining and designing system specifications, standards, and programming
Integrates software with systems & external vendors
Participate in planning, design, build, and validation sessions as required. Completes all necessary system build of business system applications in support of core organizational functions
Updates software versions and applies ‘hot fixes' to various servers as assigned
Demonstrates excellent problem‐solving, initiative/enhancement management, communication, and follow‐up skills
Escalates complex issues to appropriate resources and performs timely follow‐up to ensure resolution to user satisfaction
Ensures the development and maintenance of appropriate security measures for Guthrie applications that limit access to restricted, confidential, or protected health information by user role or function. Ensures enhancements to vendor applications do not compromise security structures developed by the vendor
Deliver presentations to a diverse group of key stakeholders and customers
Demonstrate to learn new technologies and application tools. Utilize self‐teaching methods to develop skill related to such tools
Maintains current job knowledge by studying state‐of‐the‐art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Produce reports/queries and metrics to communicate with business leaders and ensure efficient business operations
Provides support for go‐lives at new location installations, application functionality or upgrade/enhancement
Represents The Guthrie Clinic and its values in a professional manner to all internal and external customers
Participates in routine and ad‐hoc meetings as requested
Ability to learn and adapt quickly in a fast‐paced environment
Ability to operate in a high‐risk environment and balance risk/reward
Demonstrates thorough understanding of information systems, policies & procedures, including application support, change control procedures, operating systems, technical standards, databases, and related IT areas
Ability to travel to Guthrie regions, as necessary
Provides status reports, document time in appropriate systems as directed by manager
Demonstrate willingness to accept additional responsibility as requested to meet the needs of the department
Required to rotate twenty‐four (24) hour on‐call duties or balance paid time off (PTO) with other staff member counterparts
Ability to work independently and take initiative to fulfill job responsibilities
Responsible for in depth knowledge of business system software and implements enhancements and modifications to promote system capability, user efficiency, regulatory agency requirements, and reporting needs
Ability to review system specifications and work with end users and vendors to develop and implement integration plans which support Guthrie's needs
Works with vendors to promote optimal functionality, including documentation, analyzing change requests, and upgrades to ensure that the most current versions are available
Function as a consultant to user departments to achieve workflow changes necessary to utilize the system effectively
Is Self‐directed and able to direct others within the team and external to the team liaison between application and end users as well as end users and IT
Ability to provide analysis of proposed process changes and communicate strategies
Ability to research, organizes, analyze, and synthesize data to support effective decision making as well as work within tight deadlines
Review new application enhancements and upgrades to promote system capability, user efficiency, regulatory agency requirements, and reporting needs
Company
Guthrie
Health care
H1B Sponsorship
Guthrie has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Fidelis Care
2025-05-14Grant
Leadership Team
Recent News
Central New York Business Journal
2026-01-03
2025-12-24
2025-09-23
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