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Centuria · 1 month ago

UC Engineer

Hanscom AFB, MA

Full-time

Onsite

Mid Level

3+ years exp

Centuria is a Service-Disabled Veteran-Owned Small Business that has been providing IT, Engineering, and Scientific solutions to the Federal Government since 2002. The UC Engineer will support the mission of the 66th Air Base Group by designing, managing, and implementing voice solutions, ensuring effective service delivery and infrastructure sustainability.

Natural ResourcesSupply Chain Management

Diversity & Inclusion

No H1B

Security Clearance Required

Responsibilities

Will work with a team of UC engineers and will be responsible for designing, managing, and implementing voice solutions as per AF enterprise standards in support of 66 ABG/SC and their customers under Core Services

Will assist in planning of voice environments for internal customers, develop and review procedures for voice platform in relation to capacity planning, performance, reliability and security

Will use skills and experience as well as tools and technology to design, install, configure, and troubleshoot voice infrastructure and provide customer support for voice related services

Will have extensive hands-on experience in designing enterprise telephony solutions that will increase performance and flexibility to existing converged Gigabit Ethernet network infrastructure in accordance with AF UC policies and standards

Install, upgrade, operate, maintain, and configure all equipment/firmware/software required to ensure availability of all identified voice services in accordance with AF certification and accreditation and information assurance standards

Ability to use packet capture and protocol analysis tools and techniques

Work with vendors, evaluate vendor hardware, software and communications products and make recommendations according to customer needs

Interface with distributed organizational Telephone Control Officers, conducting and attending planning meetings, reviewing existing and projected voice line counts and assignments, surveying communication room and telephony backboard terminations and cross-connects & creation and updates of notional voice line cut-sheets for engineering capacity planning and processing detailed cut sheets

Must be disciplined in approach to operational excellence and execute detailed record keeping for adherence to locally established and required military processes and procedures. Required to research technical issues and develop solutions using strong attention to detail

Work dynamically and effectively with people on projects (formal and informal) and conduct technical interchanges as required; responsibilities include collaborative reporting, planning and interactions with leads as well as with company and subcontracted team members and management structures, as well as highly focused subject matter experts

Qualification

UC engineeringAvaya AS5300SIP troubleshootingCompTIA Security +Network debuggingTelephony standardsVisioLinuxWindowsAnalytical skillsProject managementCommunication skills