Western Alliance Bank · 1 month ago
Underwriting Manager - Non-Agency
Dallas, TX
Full-time
Onsite
Mid, Senior Level
5+ years expAmeriHome Mortgage is a subsidiary of Western Alliance Bank, specializing in mortgage services. The Underwriting Manager will lead a team of underwriters to achieve production and quality goals, ensuring adherence to underwriting guidelines and providing training and support to the team.
BankingFinanceFinancial Services
Responsibilities
Manage underwriters to ensure mortgage loans are underwritten per AmeriHome and Investor underwriting guidelines
Ensure team members are fully trained and current on company’s philosophy and policies/procedures
Manage and review day-to-day tasks escalated by the underwriting team, Operation Account Representative managers, clients and exceptions team
Coordinate with Senior Underwriting Manager to review and respond to QA, QC or secondary post-closing/post purchase requests
Responsible for the training, coaching and supervision for all underwriters within the associated interpretation and application of all company overlays and agency requirements
Track and monitor underwriting metrics including productivity, quality, turn-times, customer service communication and all required service level agreements
Evaluate the structure of the Underwriting team and plan for continuous improvement in efficiency and effectiveness
Provide a consistent approach to new hire training of underwriters and peer managers
Responsible for interviewing, hiring and onboarding of new hires
Develop and maintain a strong working relationship with other departments
Perform other duties as assigned
Qualification
Required
5+ years underwriting experience and 7+ in the mortgage industry
Working knowledge of Non-Delegated, Retail and/or Correspondent processes
Experience with Non- QM, FNMA/FHLMC and jumbo products
Experience in product and credit risk management analysis
3+ years of previous management experience required
Project management experience
Current advanced knowledge of industry-specific underwriting guidelines and agency requirements
Proficiency with automated underwriting systems such as Desktop Underwriter and Loan Product Advisor
Good verbal and written communication skills
Ability to provide outstanding customer service in fast-paced environments
Proficient working knowledge of computerized applications such as word processing, excel spreadsheets, database, presentation software, email and specialized business applications software
Presentation skills necessary to effectively communicate, update, persuade and/or facilitate discussions with all levels of management as well as external clients
Interpersonal skills necessary to establish and maintain effective working relationships with coworkers, other departments and investor agencies as required
Prioritization and time management skills
Prior Encompass experience
Managing Guidelines/Underwriting helpdesk
Train clients and Underwriters
Prior accomplishments in process improvements
Preferred
College degree preferred but not required
Benefits
Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Company
Western Alliance Bank
Western Alliance Bank is a banking firm that offers commercial and business banking solutions.
Founded in 1994Phoenix, Arizona, USA
1001-5000 employees
H1B Sponsorship
Western Alliance Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (30)
2023 (49)
2022 (28)
2021 (13)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-11-19Post Ipo Debt· $400M
2005-06-30IPO
Leadership Team
Tim Boothe
Chief Operating Officer
Barbara Kennedy
CHRO, EVP
Recent News
2026-01-22
Morningstar.com
2026-01-09
Company data provided by crunchbase