AllianceOne ยท 1 month ago
Spanish Bilingual Collections Expert (No Weekends!)
Streator, IL
Full-time
Onsite
New Grad, Entry Level
$15.50/hr - $425/hrAllianceOne is a subsidiary of Teleperformance, providing employees the opportunity to be part of a global leader in contact center management. The role involves connecting with consumers to resolve delinquent account issues and offering solutions to help them repay their financial obligations, specifically targeting bilingual candidates fluent in Spanish and English.
CommercialFinancial Services
Responsibilities
Connect with people to solve delinquent account issues
Provide advice, options, and solutions to consumers to help get them back on track in repaying their financial obligations
Qualification
Required
Prior customer service experience (collections or call center experience is a plus)
Fluent in Spanish and English
Professional verbal communication skills
Outstanding attendance & work ethic
Strong ability to navigate multiple systems while speaking with customers
Must be self-motivated
Problem solving and critical thinking
Must be proficient in time management
Negotiation skills
Goal oriented
Computer knowledge/skills
Good typing/keyboarding skills
Ability and openness to work professionally with a diverse customer base
Works well in team setting
Knowledge of personal loans and/or financial services is a strong plus
A criminal background check is required
Benefits
Health Insurance (Medical/Dental/Vision)
HSA/FSA plans
Generous Paid Time Off package
Optional Daily Pay
EAP
401k after 90 days
Company
AllianceOne
AllianceOne is provides debt collection services and contact center solutions.
Founded in 1998Feasterville Trevose, Pennsylvania, USA
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2007-08-01Acquired
Leadership Team
Harry Neerenberg
Chief Financial Officer
Katie Haugerud
Talent Acquisition Business Partner
Recent News
Company data provided by crunchbase