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Transcat · 1 month ago

Calibration Service Manager

Fullerton, CA

Full-time

Onsite

Mid, Senior Level

$100K/yr - $135K/yr

5+ years exp

Transcat is a leading calibration and compliance services provider in North America, dedicated to delivering quality and innovative solutions. The Calibration Service Manager is responsible for overseeing the calibration laboratory's operations, ensuring technical excellence and compliance, while driving customer satisfaction and financial performance.

ConsultingElectrical DistributionTest and MeasurementWholesale

Responsibilities

Oversee Lab Operations: Manage day-to-day calibration activities, ensuring quality, safety, and compliance with Transcat Quality system, ISO/IEC 17025, and other regulatory standards

Enhance Customer Satisfaction: Collaborate with customers and Sales to deliver tailored calibration solutions and address service issues with sustainable corrective actions

Oversee Financials & Strategy: Manage lab budget and P&L; contribute to strategic planning, equipment investment, and long-term growth initiatives

Lead Production Planning: Develop and execute schedules, allocate resources, and monitor throughput to meet turnaround time and production goals

Drive Automation & Process Improvement: Identify, implement, and scale automation and digital tools to boost accuracy, efficiency, and productivity across lab functions

Ensure Quality & Compliance: Adhere to a robust quality management system; lead internal audits and continuous improvement efforts to uphold accreditation and safety standards

Manage Team Performance: Recruit, train, and develop staff; conduct performance reviews, support cross-training, and foster a culture of accountability and growth

Champion Safety & Risk Management: Ensure lab safety protocols are followed and serve as the on-site Facility Safety Officer (FSO)

Model the Company’s values to influence others to perform in an aligned manner

Ensure training and development plans are in place and communicated to employees to drive performance improvement and career progression

Complete and deliver accurate, thorough, and prescriptive employee performance reviews on the required timeline

Other duties as assigned

Qualification

Calibration standardsISO/IEC 17025Laboratory automationSix Sigma certificationStrategic planningFinancial planningCoaching skillsTeam developmentLeadership skills