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VMC Group · 17 hours ago

Engineering Sales Support

NYC Metro Area

Full-time

Onsite

Entry Level

$50K/yr - $60K/yr

2+ years exp

VMC Group is a fast-growing, technology-driven manufacturing company, and they are seeking an Engineering Sales Support professional. This role is responsible for providing sales support, managing customer interactions, and streamlining internal processes to enhance client satisfaction and operational excellence.

Industrial EngineeringManufacturingMechanical Engineering

Hiring Manager

Adela R. S.

Responsibilities

Create and maintain accurate client records

Generate quotes, review purchase orders for accuracy, and enter project details into Epicor

Support prospecting activities, including follow-ups with potential and past clients, regulatory listings, and leads from conferences

Address customer service issues and ensure timely resolution of inquiries or concerns

Monitor and follow up on expiring certifications and provide updates to clients

Provide marketing assets, including photos and videos of laboratory activities, for use in media and client communications

Prepare and distribute periodic business updates (e.g., quarterly PowerPoint presentations)

Distribute project booking emails, while managing transition communications to ensure smooth project handoffs

Review and reconcile invoicing line items to maintain accuracy and proper billing

Act as a point of contact for customer communication to ensure client needs are met

Coordinate project timelines and provide scheduling support to ensure effective team collaboration

Help draft and distribute test plans, schedules, and updates to ensure projects stay on track

Qualification

Microsoft Office SuiteCRM tools (Salesforce)ERP systems (Epicor)Communication skillsOrganizational skillsTechnical backgroundSales support experienceAttention to detailCollaborative work