JPMorganChase · 2 months ago
Client Solutions Architect - Payments - Vice President
10 S Dearborn St, Chicago, IL, 60603, US
Full-time
Onsite
Mid, Senior Level
$104K/yr - $170K/yr
5+ years expJPMorganChase is a leading financial services firm, and they are seeking a Client Solutions Architect - Payments to innovate and support the sales process for technical adoption of product solutions. The role involves leveraging technical expertise to develop viable solutions for clients, ensuring successful implementation and enhancing client experiences.
Asset ManagementBankingFinancial Services
Responsibilities
Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases
Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
Identifies and defines development requirements for product design enhancements based on client feedback
Collaborate with product owners to define product requirements and design, ensuring the voice of the client and client use cases are documented as part of the product solution, while also defining blueprints to drive scale and enhance client engagement experience, thereby aligning user expectations with product features and capabilities. Collaborate closely with commercialization and go to market to improve product adoption and profitability
Document and articulate the expected interoperability of products to support the definition of client journey test cases, aiding the testing team in understanding client behaviors to ensure features and capabilities align with expected client behaviors, while also documenting client use cases, solution architectures, and funds flow diagrams that represent the client experience and use of interoperable products, focusing on key areas such as experience and UX control, authorization optimization, cost management, ease of integration, and fraud and security
Collaborate with cross functional teams including product, user acceptance testing, operations, servicing, risk and relationship teams to promote product readiness and interoperability as it relates to products and services consumed by our clients
Evaluate and recommends enhancements to product design to ensure it is delivered for scale and supports marketability of the product
Contribute to the development of product documentation, tutorials and knowledge based articles to support customer self service
Track and analyze how clients are using our products to ensure results are realized. Stay updated on industry trends and emerging technologies to continuously improve solutions offered to clients
Act as a liaison between clients and internal teams to ensure successful implementation of solutions. Provide technical guidance and support to clients and internal teams
Qualification
Required
5+ years of experience or equivalent expertise working across a related broad set of products
Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
Experience supporting Sales in pricing, pipeline planning, and account planning
Experience working with clients in a technology field and interfacing with engineers
Demonstrated ability to define, document and communicate product business requirements as this role requires breaking down and explaining complex technical concepts to both technical and non-technical audiences
Strong problem solving and attention to detail with the ability to think strategically
Proven track record of delivering successful client solutions
Strong analytical skills and the ability to interpret data to make informed decisions
Preferred
3-5 years of payments and/or merchant services experience working directly with clients and architecting client solutions and experiences
Degree in marketing, product, computer science
Experience with technologies, REST APIs, HTML, JavaScript, CSS, Python, SQL SOAP, Snowflake, Splunk and/or developing mobile applications and web experiences
Demonstrated ability to manage multiple priorities and work effectively in a fast paced environment
Familiarity with project and program management tools such as Jira or Asana
Expertise with Cloud-based solutions and technologies
Knowledge of industry-specific regulations and compliance requirements
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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