AbbVie · 1 day ago
Manager, Patient Services Strategy, Gastroenterology
Mettawa, IL
Full-time
Onsite
Mid, Senior Level
$121K/yr - $230K/yr
5+ years expAbbVie is a company dedicated to discovering and delivering innovative medicines and solutions for serious health issues. The Manager, Patient Services Strategy, Gastroenterology is responsible for developing patient support strategies and ensuring that both patient and provider needs are met, while overseeing the performance of the Skyrizi & Rinvoq Gastroenterology Patient Support Program.
BiotechnologyFinancial ServicesHealth CareMedicalPharmaceuticalVenture Capital
Responsibilities
Understands the overall Patient Support Program (PSP) vision and strategy, helps define, document, and communicate the vision
Helps drive modeling and identify analytic needs with the Director, collecting key data points to validate program performance
Supports development of Care Model development for new indication launches
Understands and can navigate PSP components to help troubleshoot issues and maximize overall program performance
Operates in the finer details, executing on projects leading up to larger program initiatives
Support leadership creation of PSP strategic & tactical planning by providing strategic lens
Establish and maintain appropriate relationships with commercial business partners in sales, managed healthcare, trade and marketing teams
Builds awareness of PSP offerings throughout brand teams by socializing content with brand team members (managers, ADs)
Provides AbbVie Patient Services (APS) input to Brand marketing executions, identifying and resolving incongruencies, and synergizing messaging
Facilitates discussion of operational opportunities & efficiencies between APS teams and brands
Understands business and compliance guardrails and asks appropriate questions to drive business forward
Works to identify customer, access, and program industry trends to enhance current patient support programs
Qualification
Required
Bachelor's degree required
5+ years of marketing experience in pharmaceutical / biotech or healthcare services
Deep commitment to supporting patients and improving their treatment experience
Strong project management skills with the ability to prioritize, influence, and execute in a fast-paced, matrix environment
Understand the fundamentals of brand positioning, campaign management, and marketing budget management
Strong background in customer and/or patient engagement, service, and retention strategies
Proficient planning and organization skills, attention to detail, execution, and follow-through
Experience and ability to manage and lead various external partnerships and maintain their budgets, including agencies and vendors, is a must
Excellent communication (oral, written, and presentation) and interpersonal skills with the proven ability to simplify complex information and tailor messaging to different audiences
Preferred
MBA or advanced degree strongly preferred
brand, digital, and patient service marketing experience strongly preferred
Demonstrated knowledge of reimbursement pathways, affordability programs (Copay, bridge, PAP), and patient support operations highly preferred
Experience in agile ways of working is a bonus
Benefits
Paid time off (vacation, holidays, sick)
Medical/dental/vision insurance
401(k)
Company
AbbVie
AbbVie is a biopharmaceutical company focused on immunology, oncology, neuroscience, virology, and aesthetics. It is a sub-organization of AbbVie.
10001+ employees
H1B Sponsorship
AbbVie has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (273)
2024 (190)
2023 (225)
2022 (284)
2021 (186)
2020 (186)
Funding
Current Stage
Public CompanyTotal Funding
$15B2024-02-27Post Ipo Debt· $15B
2023-03-08Post Ipo Equity· $0.25M
2012-12-20IPO
Leadership Team
Robert Michael
Chairman of the Board and Chief Executive Officer
Micah Bregman
Vice President, Global Strategy and Pipeline, Allergan Aesthetics
Recent News
2026-01-18
2026-01-17
Company data provided by crunchbase