Brandywine Homes · 1 month ago
IT Solutions Architect
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
3+ years expBrandywine Homes USA is a company focused on optimizing its technology and operations for property management. The IT Solutions Architect will design, integrate, and maintain the Yardi platform while ensuring compliance and efficiency across various business functions.
Property DevelopmentReal EstateResidential
Responsibilities
Architect, implement, and maintain enterprise system designs centered on Yardi Voyager and its ancillary platforms
Design and support integrations between Yardi and other enterprise applications (Power BI, data lake) to ensure seamless process flow and data accuracy
Evaluate new technologies, plug-ins, and modules for business value, cost-effectiveness, and compliance with IT governance standards
Maintain and manage the company’s Yardi system to support Property Management, Accounting, Compliance, Turns & Maintenance, Renovations, and Asset Management
Establish, monitor, and support integrations between Yardi and various ancillary products to ensure a seamless experience
Participate in delivering support and maintenance of new and existing applications within and related to Yardi
Document and maintain permissions including access to Voyager, CRM Flex, Elevate applications, P2P, menus, and user security based on industry best practices
Stay up to date with the latest Yardi features, upgrades, and industry trends and assess their potential impact on the organization. Keep Yardi systems up to date with the latest enhancements, patches, and best practices. Oversee version control and test environments to validate configuration changes prior to production release
Test and research new products & tools to optimize productivity
Own and maintain documentation of software customizations and other system configurations for custom menus, reports, integrations, scheduled tasks, and report scheduler events
Focus on opportunities to improve the perception of service throughout the resident lifecycle
Support month-end, quarter-end, and annual budgeting processes within Yardi and ancillary platforms
Develop and maintain custom reports and dashboards leveraging SQL and BI tools
Ensure accurate invoicing by Yardi by reviewing invoices and contracts
Work with training manager to develop training materials and documentation specific to the Yardi suite and make available in Aspire
Work with site staff to triage, analyze, and troubleshoot issues. Facilitate a positive customer experience by consulting with Yardi for items needing their level of support
Manage and develop custom reporting from Yardi as requested
Identify and implement process improvements that elevate user experience and operational performance throughout the resident lifecycle
Perform other related duties and responsibilities as assigned
Use appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor
Performs as a team member to assure that productivity outcome measures are achieved
Qualification
Required
Familiarity with the full suite of Yardi products to include Voyager, Rent Café, Vendor Café, Elevate, Payscan, Maintenance IQ, CRM Flex, Investment Manager, Procure to Pay, as well as with associated third-party integrations
A working knowledge of database concepts and user security
Experience with SQL querying and custom report design
Experience integrating Yardi with enterprise systems (ERP, CRM, data warehouse, or workflow automation tools)
Able to comprehend complex issues and provide suggestions for problem-solving
Outstanding written and oral communication skills and must possess a strong commitment to customer service
Demonstrated ability to prioritize multiple requests and obligations to facilitate a smooth, organized workflow; ability to determine urgency of issues
Ability to think independently and analytically and make recommendations accordingly
Collaborative perspective across various audiences to include on-site corporate departments, clients, and vendors
Strong interpersonal skills, including written and oral communications, listening, presentation, group facilitation, influencing and negotiations
Excellent organizational skills, attention to detail and time management skills with a proven ability to meet deadlines
Ability to serve with integrity, professionalism, and confidentiality
Ability to prioritize tasks and consistently meet project deadlines
Degree in a related field or an equivalent combination of education and experience
3- years deep experience as a Yardi Administrator or 3-5 years equivalent experience in enterprise systems support or architecture
Proficiency in SQL and relational databases (SQL Server, PostgreSQL, MySQL)
Knowledge of identity management and security frameworks (SSO, IAM, MFA)
Preferred
Experience within the single-family rental, multifamily, or real estate industry strongly preferred
Experience with Azure Cloud infrastructure or other Cloud platforms
Exposure to Power Automate or other low-code automation platforms
Working understanding of CRM tools such as HubSpot
Company
Brandywine Homes
Brandywine Homes is a residential homebuilder based in Irvine, California.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Mario Urzua
Chief Financial Officer
Recent News
2022-09-22
Company data provided by crunchbase