Zoox · 1 month ago
Senior Service Center Logistics Manager
Austin, TX
Full-time
Onsite
Senior Level, Lead/Staff
$150K/yr - $190K/yr
8+ years expZoox is seeking a Senior Service Center Logistics Manager to oversee day-to-day operations for their service warehouse. The role involves managing warehouse processes, team development, and ensuring efficient logistics operations across multiple facilities.
Artificial Intelligence (AI)Autonomous VehiclesMachine LearningRoboticsTransportation
Responsibilities
Support vehicle operators in day-to-day operations, upholding a safety-centric, inclusive, and open communication culture
Complete all administrative tasks concerning team management, including, but not limited to, timesheet approval & schedule validation, and conduct written and oral performance feedback with direct reports at regular intervals
Engage with contractors assigned to Zoox to answer questions, provide information, and ensure they understand and execute their job assignments
Manage daily warehouse operations within multiple facilities, including receiving, kitting, and cycle counting
Establish a process to operate and maintain our warehouse equipment in optimal condition, using KPIs to ensure continuous improvement in cost, service, quality, and safety
Work closely with other Team Leads and Program/Project Managers within Vehicle Operators to ensure their team stays aligned with Zoox’s overall goals
Become a knowledge expert on Zoox’s proprietary software related to Vehicle Operations and motivate and mentor direct reports to execute and deliver to Zoox’s high standards
Develop a strategy to ensure all our materials are delivered on time to our internal customers at the lowest possible cost in a high-growth environment
Support in the monitoring and management of budget forecast and performance against forecast; develop and implement corrective actions when performance is not in line with the budget
Develop and implement the safety guidelines to ensure team safety
Qualification
Required
Bachelor's degree in Logistics, Supply Chain, or a related field
8+ years of professional work experience in a product-based warehouse/logistics operations
3+ years of experience leading direct reports
Experience with Warehouse Management Systems (WMS) - SAP preferred
Experience working in a high-level collaborative environment and promoting a teamwork mentality
Proven ability to problem-solve and improve operational efficiency with a proactive mindset and resourcefulness
Strong written and verbal communication skills to coordinate with team members and management, and explain technical issues
Excellent driving history, and ability to lead and commute to different warehouse locations – must be flexible
Preferred
Experience working with SAP (S4 Hana highly preferred)
Experience in automotive/fulfillment operations
Autonomous vehicle industry experience
Experience working with cross-functional teams in an NPI environment on go-to-market initiatives
Benefits
Paid time off (e.g. sick leave, vacation, bereavement)
Unpaid time off
Zoox Stock Appreciation Rights
Amazon RSUs
Health insurance
Long-term care insurance
Long-term and short-term disability insurance
Life insurance
Company
Zoox
Zoox is an AI robotics company that provides mobility-as-a-service and self-driving car services. It is a sub-organization of Amazon.
1001-5000 employees
H1B Sponsorship
Zoox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (293)
2024 (297)
2023 (209)
2022 (204)
2021 (131)
2020 (83)
Funding
Current Stage
Late StageTotal Funding
$955MKey Investors
Grok Ventures
2020-06-26Acquired
2019-10-21Convertible Note· $200M
2018-07-08Series B· $465M
Leadership Team
Nelson Pedreiro
Sr. Vice President, Hardware
Z
Zheng Gao
Director of Hardware Engineering
Recent News
2026-01-16
Business Insider
2026-01-16
Channel NewsAsia
2025-12-24
Company data provided by crunchbase