Brightstar Lottery · 1 month ago
Computer Operator I
Charleston, WV
Full-time
Onsite
New Grad, Entry Level
$14/hr - $25.22/hrBrightstar Lottery is a global leader in lottery innovation, providing secure technology and comprehensive solutions for their customers. The Computer Operator I role involves operational support, monitoring of computer systems, and assisting with various tasks to ensure smooth operations.
ComputerGamingInformation ServicesInformation TechnologyManufacturing
Responsibilities
24x365 operational support of our product development and systems integration teams, our lottery operations and customers, monitor Brightstar's enterprise infrastructure, and escalate issues as required
Monitor the daily operation of Brightstar computer systems and network
Carry out all tasks on the daily checklist
Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations
Assist with recovery activities to restore normal operations
Follow the correct escalation procedures within Incident Management
Ability to navigate in Linux and perform basic commands
Experience with Office 365, including Teams
Take Helpdesk calls from retailers to troubleshoot issues and document accordingly
Qualification
Required
Previous experience in a related field is preferred
Must be able to work 12-hour shifts, holidays, weekends, and night shifts
Ability to follow checklists and procedures
Exhibits professional and customer-appropriate communications (written and verbal)
Ability to navigate in Linux and perform basic commands
Experience with Office 365, including Teams
Take Helpdesk calls from retailers to troubleshoot issues and document accordingly
Benefits
401(k) Savings Plan with Company contributions
Health, dental, and vision insurance
Life, accident, and disability insurance
Tuition reimbursement
Paid time off
Wellness programs
Identity theft insurance
Company
Brightstar Lottery
Brightstar Lottery is a global gaming company specializing in the design, manufacture, and marketing of electronic gaming.
Founded in 1974
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.3B2025-12-03Post Ipo Debt· $750M
2025-07-01Acquired
2024-09-10Post Ipo Debt· $551.02M
Leadership Team
Fabio Cairoli
Chief Executive Officer, Italy
Recent News
Company data provided by crunchbase