Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital ยท 1 month ago
Lab Technical Coordinator Histology Full Time Days
Lake Forest, IL
Full-time
Onsite
Mid, Senior Level
2+ years expNorthwestern Medicine is powered by a community of colleagues committed to delivering world-class care. The Lab Technical Coordinator is responsible for facilitating quality service delivery in the laboratory, coordinating with pathologists, overseeing daily operations, and managing staff training and compliance with regulatory standards.
Hospital & Health Care
Responsibilities
Laboratory coordination:
Reviews and verifies the accuracy of results, quality control (QC) records and quality assurance (QA) parameters. Coordinates and monitors corrective action
Develops SOPs and maintains document control
Ensures compliance with all federal, state, local, TJC, CAP, AABB, multi-disciplinary, hospital regulations, policies and procedures
Participates in planning and maintenance of the laboratory information system (LIS)
Assures that all computer systems related changes, e.g. builds, interfaces within the department are appropriately planned for, well documented per department policy and have receive documented approval at all steps
Investigates and resolves patient, technical and workflow problems related to their area of responsibility
Develops and maintains relationships with all customers and suppliers
Assures that service standards are implemented and evaluated
Facilitates a multi-disciplinary and collaborative approach to patient care and interdepartmental problem solving/service delivery
Instructs staff in the section on new methods and instrumentation
Oversees the inventory system and partners with supply chain management to ensure appropriate and adequate supply levels to meet department requirements. Oversees the submission of supply requests in accordance with section budget requirements and purchasing requirements
Coordinates the maintenance and repair activities related to equipment and facilities
Staff selection, training, competency and evaluation:
May assist manager in the interviewing and selection of new hires and promotions
Coordinates and monitors section staffing to ensure sufficient staff to cover all aspects of service. Proactively adjusts daily staff work assignments due to sick leave, absences or increased patient volume. Evaluates/approves the need for staff overtime and temporary help
May oversee staff adjustments in the automated time recording system, vacation requests and leave requests
Supports management team with reviewing and/or editing timecards for all employees within service line/department
Ensures department staff provides consistent quality and customer service to all customers
Oversees the orientation and training; contributes to the performance evaluation of section personnel according to guidelines established by laboratory management and human resources
Maintains staff competency and training documentation
Technical:
Performs complex testing in the laboratory by working the bench with documented training and competency
Performs, records and maintains quality control, quality assurance and patient information as required by the laboratory and accrediting agencies, e.g. CAP, AABB, TJC
Performs bench work as necessary or scheduled
Responds to customer calls in a professional and courteous manner
Reports test results accurately over the telephones to appropriate individuals
May work on rotating weekends and holidays
Well-versed in contractual terms of maintenance agreements and their administration
Coordinates development, revision and updating of policies and procedures and relevant documentation
Participates in and presents at laboratory meetings and continuing education programs
Coordinates section technical in-service programs
As appropriate for the laboratory section, coordinates the handling and reporting of proficiency testing. Investigates and corrects deficiencies with appropriate monitoring
Financial Management:
Assures that all billing for services is accurate, timely and in compliance with regulations
Provides input to the Manager with regards to the operating and capital budgeting processes, up to and including:
Assists in preparation and monitoring of expense/revenue budgets
Coordinates product evaluation consistent with hospital materials management program
Initiates and facilitates preparation of new program or service proposals
Reconciles statistics and adheres to revenue management standards
Maintains productivity standards; organizes and coordinates staff variable in relation to volume, service and financial goals
Participates in the negotiation of pricing/terms for supplies and maintenance agreements
Assures that research activities performed in the section are in compliance with hospital research policies and procedures
Coordinates preparation of major equipment purchase proposals, selection, and documents for equipment acquisition
Participates in the negotiation process
Participates in facility changes and planning
Professional/personal development:
Establishes and executes personal development objectives as part of annual objective setting process which complements current position
Identifies and pursues activities/development opportunities which are appropriate for position and personal development objectives, e.g., participation/leadership in relevant professional groups associations, continuing education as participant, presenter, and planner
Assesses and communicates staff development needs to manager
Medical staff relations:
Works with Medical Directors in implementing goals, objectives, budgets and new programs
Works with Medical Directors on resolution of technical and operational issues
Supports clinical quality management activities
Other Duties as Assigned
Qualification
Required
BS degree in a chemical, physical, biological, or clinical lab science or medical technology with a minimum of two (2) years of clinical laboratory experience including professional experience in a technical specialty specific to the role
MLS/BB/C/CG/CT/H/HTL/I/M/MB ASCP Board of Registry certification within 1 year of hire
Preferred
Minimum of five (5) years of clinical laboratory experience including professional experience in a technical specialty specific to the role
Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$10,000 Student Loan Repayment ($5,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year ($125 for part-time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
Company
Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital
Catherine Gratz Griffin Lake Forest Hospital is a 201-bed community hospital with 700 physicians board-certified in 90 medical specialties, conveniently located in offices throughout Lake County.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Kasia Gebicz
Clinical Coordinator, BSN, CNOR
Kristi Sparks
Executive Assistant to Chief Nursing Officer
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