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Grand Canyon Education, Inc. · 1 month ago

Program Recruitment -- Appointment Package PDS Intern (NFWS)

AZ Phoenix

Internship

Onsite

Intern

Grand Canyon Education, Inc. is a leading institution focused on student engagement and support. The Appointment Package PDS Intern will be responsible for developing and maintaining resource packages for counselors, ensuring quality and accuracy while managing data and preparing materials to enhance counselor-student interactions.

Education

Responsibilities

Exhibit the ability to stay focused and productive with minimal direct supervision

Independently create, format, and maintain appointment resource packages for counselors, ensuring accuracy and clarity for effective meetings

Creatively customize individual assets for the needs of each student using our resources

Gather information from university databases and present it in well-organized, professional formats for use

Ensure resources that are provided remain up-to-date and highly accessible

Monitor upcoming program information and related updates; communicate key changes to team members

Review and approve all appointment packages to guarantee accuracy and consistency

Identify opportunities to refine the appointment package process; proactively integrating feedback and suggestions to better serve the students experiencing the offering

Perform a variety of administrative task including customized email communications, digital filing and records, and general office 'housekeeping'

Fill in or assist teammates where needed to keep processes running smoothly, picking up unfinished tasks as necessary

Communicate professionally and clearly with counselors and team members, both electronically and in-person

Provide prompt and courteous internal customer service in all interactions

Maintain continuous engagement with assigned tasks throughout scheduled shifts

Effectively manage time to accomplish tasks and promptly meet deadlines

Collaborate with the PDS Appointment Package oversight committee as needed and respond to team input

Work cooperatively but independently, serving as a resource and subject matter expert to other student workers within the department

Qualification

Microsoft Office SuiteUniversity database systemsWritten communicationAttention to detailAnalytical skillsNetworking skillsMultitaskingTime managementTeam collaboration

Required

Proficient with Microsoft 365 suite (Word, Outlook, Excel, etc.) and University supported programs

Organized, task-oriented, and able to multitask in a fast-paced environment

Excellent written communications, a good command of the English language, and ability to provide clear and succinct communications among all stakeholders

Good attention to detail, analytical and networking skills

Ability to work both independently and collaboratively in a team environment

Ability to work in high-volume, high-demand environment and work with ever-changing boundaries and priorities

Enrolled at GCU as a full-time student in a Bachelor's or Master's program

Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student

Maintain good financial and academic (SAP) standing with the University