Monex USA · 5 hours ago
Dealing Client Services (DCS) Associate
New York, NY
Full-time
Onsite
New Grad, Entry Level
$46K/yr - $72K/yrMonex USA is a leading provider of foreign exchange and international payment solutions for corporate clients. They are seeking a Dealing and Client Service Associate to manage pre and post-transaction inquiries, ensuring high-quality customer experiences while supporting both external customers and internal teams.
EventsFinanceFinancial ServicesRisk Management
Responsibilities
Processing of offline transactions through phone and email correspondence
Setup and configuration of client accounts, authorized users, wire templates, etc
Troubleshooting and follow-through of customer inquires
Acting as a liaison between back-office operations and external customers
Accepting and assisting with inbound and outbound calls and emails from clients
Providing support for mass communications and other marketing campaigns
Providing support to dealing desk by handling calls, email, and order entry overflow
Qualification
Required
Four-year college degree
High level of attention to detail
Work effectively in a team environment
Strong communication skills
Preferred
Fluent in Spanish
Previous work experience in a customer support setting is preferred
Benefits
Medical insurance
Dental insurance
Vision insurance
Long Term Disability
Short Term Disability
AD&D insurance
Commuter Benefits
401K & Roth
16 days of PTO
Pet Insurance
Company
Monex USA
Monex USA provides foreign exchange, risk management, and payment solutions.
Founded in 1999
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Peter Kaplan (he/him)
Chief Technology Officer
Mike Valadakis
Vice President of Digital Partnerships and Markets
Recent News
2025-08-06
2025-07-19
2025-07-02
Company data provided by crunchbase