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SAP · 1 week ago

SAP iXp Intern - Customer Success Experience Center Support

New York, NY

Internship

Hybrid

Intern

$15/hr - $62/hr

Start in 2026 Winter

SAP is a global leader in business application software, and they are seeking an intern for their Customer Success Experience Center Support. The role involves supporting customer engagements, coordinating events, and contributing to project management while gaining valuable experience in a dynamic environment.

AnalyticsBusiness IntelligenceBusiness Process Automation (BPA)ComputerData ManagementFinanceSoftware

Growth Opportunities

Responsibilities

Preparation and execution support of customer visits

Participate in preparation calls with account teams and storytellers in order to prepare the space as needed for each tour. Work with our team of experts to gain an overall understanding of the showfloor content of SAP enterprise software solutions and technology Innovation is required

Support content creation for customized tours

Customize the showfloor for upcoming customer tours if needed

Support the execution of customer tours including broadcasting support if needed

Take photos and notes during important visits

Coordination and support of all onsite customer and partner events in the Experience Center to ensure a seamless experience working closely with our customer engagement team

Maintenance and operations support of the Experience Center showcase space

Connect with 3rd party support partners for troubleshooting assistance and coordinate proactive maintenance activities

Prepare the showroom daily to receive the customer and account team for their tour

Learn SAP Experience Center portfolio of Innovation Showcases and present the contents to participants after gaining proficiency over a period of time

Contribution to project management and communication-related to the Experience Center

Support projects across the North American Experience Centers and Create content for executive briefings in the form of PowerPoint presentations, Excel reports, videos, etc

Provide operational support across SAP Experience Center, some tasks includes

Connect with 3rd party support partners for troubleshooting assistance and coordinate proactive maintenance activities

Prepare the showroom daily to receive the customer and account team for their tour

Provide production support during virtual events leveraging latest state of art production capability for show and tell

Qualification

Microsoft productivity toolsProject managementCustomer engagementInterpersonal communicationCuriosity in technologyAdaptability to changeWork independently

Required

Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's or JD/PhD program

Currently enrolled as a student at a university/college or recent graduate

Curiosity in technological topics, fast learner, and an urge to understand how things work

Proficiency with IT Tools and especially proficient Microsoft productivity tools (PowerPoint, word, excel)

Strong interpersonal communication skills

Ability to work in a global and international environment

Experience in project management with a high degree of motivation and ability to work independently

Embraces fast pace, constant change with grace under pressure