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Diamond Foundry · 1 month ago

Diamond Sales Expert - LA

Los Angeles, California

Full-time

Hybrid

New Grad, Entry Level

$25/hr - $34/hr

VRAI is one of the fastest-growing digital-first direct-to-consumer brands modernizing diamond jewelry with sustainably created diamonds. The Diamond Sales Expert will be a trusted advisor in the customer journey, focusing on building strong relationships and closing sales to grow the bridal jewelry business.

Consumer GoodsFoundriesSemiconductor

No H1B

Responsibilities

Be a trusted advisor to clients and prepare personalized consults demonstrating our sustainably created diamonds and VRAI jewelry, then following up to close the sale

Act as an ambassador of the VRAI brand and our values, and assist them with jewelry selection, diamond education, jewelry care, and company policy (returns, upgrades, resizes, etc)

Be sales-driven and a key contributor to company growth by maintaining a calendar of virtual and in-person appointments, managing your lead pipeline, and nurturing/developing leads

Join a team of high-performing luxury sales professionals committed to offering first-in-class service remotely and in showroom

Work collaboratively with other showroom and virtual sales team members on clienteling and custom design projects

Work collaboratively with the larger sales team on clientelling, sharing customer trends and product feedback to continuously improve the overall customer experience

Will also collaborate with VRAI marketing and product team on product launches, in-store events, press days, activations, and influencer hosting

Qualification

Diamond expertiseRetail sales experienceCertified GemologistE-commerce experienceCustomer relationship buildingTechnologically savvyCompassionateCommunication skillsOrganizational skillsPositive attitude

Required

E-commerce or retail sales experience with proven ability to close sales in a high-volume environment

Diamond expertise and jewelry experience strongly preferred

Certified Gemologists from a reputable institution a strong plus

Independent, motivated, and well-organized with excellent writing and communication skills

Compassionate, positive, patient, people-person and technologically savvy

Must work Saturday/Sunday

Mandatory Onsite: The specific nature of this role requires physical presence at a designated VRAI facility for all scheduled work hours

This position will often: Sit, stand for long periods, walk, grasp, reach with hands and arms, lift below and above shoulders, bend, twist at the waist, climb, balance, stoop, squat, kneel, crawl, talk, hear, see, use fine finger manipulation, and complete repetitive motions

Lift/carry and push/pull up to 25 pounds