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Cigna Healthcare · 1 month ago

Product Manager, Client Installation & Experience

Plano, TX

Full-time

Hybrid

Mid Level

$93K/yr - $155K/yr

3+ years exp

Cigna Healthcare is dedicated to improving health and vitality through innovative healthcare technology. As a Product Manager for Client Installation & Experience, you will shape the onboarding journey for clients, focusing on operational efficiency and client satisfaction.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Champion broker and client needs by identifying pain points and designing solutions that simplify onboarding and renewal

Drive measurable outcomes by aligning product strategy with goals for reducing installation timelines and improving satisfaction

Lead initiatives to enhance internal workflows, implement automation and optimize tools for scalability and efficiency

Collaborate cross-functionally with Sales, Underwriting and Client Operations to ensure seamless onboarding execution

Analyze operational metrics and use insights to prioritize product enhancements for maximum impact

Qualification

Product management experienceOperational workflows managementData managementHealthcare payer experienceWorkflow automationAnalytical skillsPlatform developmentCompliance standardsBachelor's degree

Required

3+ years of product management experience, preferably in healthcare, insurance, or related industries

Proven ability to manage complex operational workflows and deliver technology-enabled process improvements

Strong understanding of complex systems and data management

Preferred

Experience with healthcare payers; broker experience is a plus

Familiarity with workflow automation and operational tooling

Strong analytical skills and ability to translate business objectives into actionable product roadmaps

Strong understanding of platform development and backend technologies

Understanding of compliance and security standards in healthcare technology

Bachelor's degree in Business, Technology or related field

Benefits

Medical

Vision

Dental

Well-being and behavioral health programs

401(k) with company match

Company paid life insurance

Tuition reimbursement

A minimum of 18 days of paid time off per year

Paid holidays

Company

Cigna Healthcare

We are a health benefits provider that advocates for better health through every stage of life.

Founded in 1982

Bloomfield, CT, US

10001+ employees

http://www.cigna.com

H1B Sponsorship

Cigna Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (442)

2024 (335)

2023 (324)