Metrohm USA · 1 month ago
Help Desk Technician (Hybrid)
Riverview, FL
Full-time
Hybrid
Entry Level
$50K/yr - $55K/yr
2+ years expMetrohm USA is hiring a Help Desk Technician to deliver top-tier IT support across their growing team. The role involves leading help desk tickets, supporting users, managing devices, and collaborating with Global IT.
ConsultingLegal
Responsibilities
Lead and resolve help desk tickets (hardware, software, access, connectivity)
Support both in-office and remote users
Set up and manage devices, accounts, permissions, and mobile tech
Maintain servers, virtual machines, and software licenses
Collaborate with Global IT and assist on special projects
Qualification
Required
2+ years' experience in IT support (50+ users)
Strong Windows, Active Directory, and Office troubleshooting skills
Knowledge of VPNs, servers, firewalls, and security tools
Great communication and problem-solving skills
Must successfully complete a pre-employment background check
Must pass employment and education verification
Must pass a 10-panel drug screening (including marijuana)
Benefits
Medical, dental & vision coverage
Company-paid life & disability insurance
401(k) with company match
Tuition reimbursement
Generous paid time off
Supportive, team-first culture
Company
Metrohm USA
Metrohm USA is a chemicals firm providing titration, ion chromatography, and spectroscopy services.
201-500 employees
H1B Sponsorship
Metrohm USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageCompany data provided by crunchbase