Amazon · 1 month ago
Software Development Manager, Customer Service Security, Endpoint Security
Seattle, Washington, USA
Full-time
Onsite
Senior Level
$166K/yr - $288K/yr
7+ years expAmazon.com Services LLC is seeking a Software Development Manager for their Endpoint Security Team. The role involves building, testing, and deploying technology and security solutions that enhance customer service interactions while ensuring high security standards.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
You will independently manage a two-pizza team of engineers, develop their careers and foster a culture of innovation and inclusivity
You will define what strategic investments we will deliver to deliver even more value to our customers, even more quickly
You will be involved in three-year planning, annual planning, and business updates where our team states our plans and our progress
You will interact with other SDMs and their teams, data professionals, and product and program teams to build cohesive strategies to secure Customer Service's endpoints
You will work with your directs day in and day out, helping them to solve problems and to advance their careers
On at least a weekly basis, you will meet with the leadership team to discuss the broader team's biggest problems and how we are solving them
You will also interact with senior leadership, as we make plans and review CS Security wide initiatives
Qualification
Required
3+ years of engineering team management experience
7+ years of engineering experience
8+ years of leading the definition and development of multi tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Preferred
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Benefits
Flexible work hours and arrangements
Endless knowledge-sharing
Training
Other career-advancing resources
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
The Motley Fool
2026-01-09
2026-01-09
2026-01-09
Company data provided by crunchbase