GE Vernova · 1 month ago
Global Director - Grid Services Operations
GE Vernova is a leading company in electrification software holdings, seeking a Global Director for Grid Services Operations. The role involves ensuring compliance with standards, managing budgets, and driving operational excellence across regions while leading service delivery initiatives and optimizing resource allocation.
EnergyEnergy EfficiencySustainability
Responsibilities
Operationalize the vision and strategy for global service delivery, ensuring alignment with business objectives and customer expectations, while driving operational excellence across all regions
Monitor key delivery metrics, identify gaps, and recommend actionable improvements to enhance both regional and global performance. Foster a culture of continuous improvement through Lean principles, while collaborating closely with finance teams to ensure operational and financial alignment with organizational goals
Develop and oversee comprehensive demand planning processes, integrating advanced analytics and forecasting tools to optimize resource allocation and labor planning
Work with the BI/Reporting team on the development and enhancement of critical systems and tools for the service organization, ensuring they meet current operational needs and align with future roadmap objectives. Champion innovative solutions to improve efficiency, scalability, and adoption, while fostering collaboration with cross-functional stakeholders
Lead the global rollout of standardized roles, Work Breakdown Structures (WBS), and operating procedures to enhance clarity and execution, including influencing frameworks for financial risk identification and mitigation, with significant involvement in risk management practices that have financial implications
Globally Standardize and Optimize Demand & Supply management, Time management, Utilization management (including lending/borrowing), Bench management, Cash/AR management & Skills Inventory
Qualification
Required
Bachelor's degree in business, project management, or a related field
8+ years of experience in service delivery or operational leadership roles, with demonstrated expertise in regional or global operations
Familiarity with professional software service organization, systems, and stakeholder network
Proven track record of driving process improvements and achieving operational excellence in a matrixed organization
Strong understanding of lean principles and their application in service delivery environments
Preferred
Exceptional interpersonal skills, with the ability to synthesize complex issues and communicate effectively with diverse audiences
Demonstrated ability to mentor and develop high-performing teams across global regions
Advanced knowledge of financial processes, including project control, reporting, budgeting, and risk management frameworks
Experience in leading business operations initiatives to drive continuous improvement in regional and delivery teams performances
Benefits
Medical
Dental
Vision
Prescription drug coverage
Access to Health Coach from GE Vernova
A 24/7 nurse-based resource
Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
A tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
Access to Fidelity resources and financial planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability benefits
Life insurance
12 paid holidays
Permissive time off
Company
GE Vernova
GE Vernova provides energy consulting, gas power, and grid solutions.
Funding
Current Stage
Public CompanyTotal Funding
$7.68MKey Investors
U.S. Department of Energy Office of ElectricityARPA-E
2024-12-03Grant· $1.99M
2024-12-03Grant· $2.99M
2024-11-18Grant· $2.7M
Recent News
2026-01-12
2026-01-11
2026-01-11
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