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Walmart Canada · 1 month ago

Senior Director, Service Excellence-Earnings, Tax Operations(Independent Contractors)

San Bruno, CA

Full-time

Onsite

Director/Executive

Walmart Inc. is a leading retail company, and they are seeking a Senior Director for Service Excellence in Earnings and Tax Operations. This role focuses on enhancing operational excellence for independent contractor earnings, ensuring compliance, and driving continuous improvement within the organization.

DeliveryRetailShopping

Responsibilities

Lead Independent contractor earnings operations — ensure accuracy, timeliness, compliance, and scalability through standardized processes, automation, and performance metrics

Oversee earnings disbursement and tax functions — manage operations, systems, reporting, and controls to meet regulatory obligations across markets

Drive continuous improvement — apply Lean/Six Sigma principles, strengthen controls, and build a culture of operational excellence

Establish strong data governance — ensure integrity, security, and auditability of contractor earnings data in partnership with tech and compliance teams

Develop people and partnerships — build high-performing teams, resolve complex challenges, and maintain strong stakeholder and community engagement

Qualification

Earnings operations managementTax complianceLean/Six SigmaData governanceStakeholder engagementTeam development

Required

Lead Independent contractor earnings operations — ensure accuracy, timeliness, compliance, and scalability through standardized processes, automation, and performance metrics

Oversee earnings disbursement and tax functions — manage operations, systems, reporting, and controls to meet regulatory obligations across markets

Drive continuous improvement — apply Lean/Six Sigma principles, strengthen controls, and build a culture of operational excellence

Establish strong data governance — ensure integrity, security, and auditability of contractor earnings data in partnership with tech and compliance teams

Develop people and partnerships — build high-performing teams, resolve complex challenges, and maintain strong stakeholder and community engagement