Live Nation Entertainment · 4 days ago
Ancillary Manager - Landmark Credit Union Live
Milwaukee, WI
Part-time
Onsite
Mid LevelLive Nation Entertainment is the world’s leading live entertainment company, and they are seeking an Ancillary Manager to oversee all ancillary operations and sales initiatives at the venue. This role is responsible for maximizing revenue through product offerings, leading the ancillary team, and ensuring a seamless guest experience during events.
ConcertsEvent PromotionEventsMedia and EntertainmentTicketing
Responsibilities
Lead all ancillary sales programs to maximize per-cap spending and meet revenue goals. Actively monitor sales performance during events and adjust strategies as needed. Accurately reconcile sales and inventory following each event and maintain proper documentation
Oversee setup, operation, and breakdown of all ancillary areas (e.g., lawn chair rentals, Fast Lane, signage, general store). Manage inventory, ensuring accurate counts, organization, and timely restocking of products
Recruit, train, schedule, and supervise Ancillary Crew Members. Provide ongoing coaching to improve sales techniques and guest interaction. Lead pre-show meetings to review goals, assignments, and best practices
Maintain a visible presence during events to monitor guest flow and service quality. Resolve guest issues quickly and professionally, ensuring a positive experience. Ensure all ancillary touchpoints are clean, welcoming, and efficiently operated
Provide post-event reporting on sales, staffing, and operational highlights. Track trends and identify opportunities for process improvements or new offerings. Communicate regularly with regional and corporate teams to align goals and share best practices
This is a fast-paced, indoor venue environment requiring extended hours on event days. The Ancillary Manager is expected to lead by example, maintain professionalism, and always uphold a guest-first mentality
Qualification
Required
Strong leadership and communication skills with experience managing staff
Proven ability to drive sales and meet or exceed revenue goals
Excellent organizational skills and attention to detail
Comfortable using point-of-sale systems and managing financial reconciliations
Ability to work in a fast-paced, guest-facing environment
Flexible schedule, including nights, weekends, and holidays
Proactive, hands-on leader with a focus on results and guest satisfaction
Skilled multitasker who thrives under pressure
Strong sense of ownership and accountability
Team-oriented mindset with a passion for live events
Must be able to stand and walk for long periods of time, outdoors, in all weather conditions
Must be able to lift up to 25+ pounds
Other duties as assigned
Preferred
Experience in live entertainment, hospitality, or event operations
Company
Live Nation Entertainment
Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.
Founded in 1996Beverly Hills, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.72BKey Investors
Public Investment Fund
2025-10-08Post Ipo Debt· $1.3B
2024-12-03Post Ipo Debt· $1B
2023-01-09Post Ipo Debt· $900M
Leadership Team
Chris Loll
Chief Operating Officer, Media & Sponsorship
Kevin Chernett
Executive Vice President Global Content Distribution & Innovation
Recent News
2026-01-13
Company data provided by crunchbase