Alpha · 1 month ago
Contents Restoration Department Manager
Alpha is seeking an experienced Contents Restoration Department Manager to lead and grow their contents division. This role involves overseeing all phases of pack-out, cleaning, inventory management, and pack-back operations following property damage events, while ensuring high-quality service and team management.
Online Media
Responsibilities
Supervise, train, and mentor contents restoration technicians to ensure professionalism, efficiency, and consistent, high-quality work
Oversee the full contents restoration workflow, including pack-out procedures, item tracking, cleaning processes, storage, and pack-back logistics
Manage digital inventory systems and job documentation with complete accuracy, ensuring compliance with industry and insurance requirements
Partner with project managers, estimators, and production teams to coordinate schedules, resources, and job milestones
Conduct routine quality control checks and implement improvements to enhance efficiency, accuracy, and customer satisfaction
Maintain, track, and ensure proper calibration of all restoration tools, cleaning equipment, and supplies
Monitor departmental budgets, job costing, labor utilization, and operational metrics to ensure profitability
Communicate proactively with clients, insurance representatives, and internal teams, providing updates and ensuring service expectations are met or exceeded
Qualification
Required
3+ years of experience in restoration, construction, or related field, including 1–2 years of supervisory or management experience
Strong leadership, communication, and organizational skills with the ability to coach and develop teams
Proficiency with job management or contents inventory platforms such as Encircle, Xactimate, iCat, or similar
Ability to lift up to 50 lbs and work in warehouses, damaged structures, or varying environmental conditions
Valid driver's license and reliable transportation
Preferred
IICRC certifications preferred (FSRT, WRT, CPT, etc.)
Benefits
Competitive compensation
Paid time off (PTO) and company holidays
Opportunities for professional growth and development
Supportive and collaborative work environment
Company
Alpha
At AlphaFund, we focus on the dynamic intersection of healthcare, biotechnology, and venture capital, uncovering the insights, trends, and opportunities that drive transformational growth.
H1B Sponsorship
Alpha has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (2)
2023 (3)
2022 (4)
2021 (6)
2020 (4)
Funding
Current Stage
Early StageRecent News
Company data provided by crunchbase