CPM · 22 hours ago
Aftermarket Inside Sales - ( Thermal)
CPM Holdings, Inc. is a diversified leading global supplier of process equipment and engineered technologies. The Aftermarket Inside Sales role focuses on growing aftermarket sales revenue for Thermal and Extrusion parts and service in North America by preparing quotes, assisting in sales opportunities, and providing excellent customer service.
AgricultureIndustrial AutomationSustainability
Responsibilities
Prepare quotes for customers based on email request, phone calls and outside sales managers leads
Assist locating new sales opportunities through tactics like cold-calling and building mailing lists
Provide effective customer service to enable the company to maximize sales and profits
Provide effective communication to other team members to ensure on-time delivery and accuracy
Developing meaningful relationships with customers to encourage trust and loyalty
Following up on sales leads to further the sales process
Communicating with customers, making outbound calls to potential customers, and following up on leads
Participate in company sales meetings in order to increase communication, understanding, and teamwork
Understanding customers’ needs and identifying sales opportunities
Provide and populate information relevant to quotes and follow ups using the existing platforms (Salesforce, SAP, etc.) in order to meet expectations of CPM managers, team members, and customers
Reviewing T&C’s on upcoming purchase orders and verifying prices and parts are correct
Qualification
Required
Knowledge of product, theories and practices of industry
Background in industrial sales, selling processes and Incoterms
Both verbal and written communication skills are essential, as the role involves engaging with customers over the phone and through email
Ability to identify potential leads and reach out to them effectively
Ability to prioritize tasks and to delegate them when appropriate
Ability to work under critical time deadlines and pressures
Ability to function well in a high-paced and at times stressful environment
Minimum 5 years of industry related experience
Sitting in a normal seated position for extended periods of time
Reaching by extending hand(s) or arm(s) in any direction
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
Communication skills using the spoken word
Ability to see within normal parameters
Ability to hear within normal range
Required: English
Preferred
Experience with CRM platforms preferred for managing customer interactions
Bachelor's degree preferred
Bilingual: Spanish, French not required but preferred
Benefits
Paid holidays and vacations
401k
Medical/dental insurance
Tuition assistance
And more
Company
CPM
From the food you eat to the fuels you require, CPM plays an important role in building a more efficient and sustainable world.