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WHSmith North America · 3 weeks ago

Shipping Supervisor

Las Vegas, NV

Full-time

Onsite

Entry, Mid Level

$50K/yr - $50K/yr

1+ years exp

WHSmith North America is a leading global travel retailer with over 1,700 stores across 30 countries. The DC Shipping Supervisor oversees shipping operations, ensuring that all outbound packages are shipped efficiently and delivered as expected.

Retail

H1B Sponsor Likely

Hiring Manager

Terra Nicholson

Responsibilities

Ensures all outbound cartons are shipped per WHSmith procedures and fragile items re-packed as necessary for safe transport

Assists Operations Manager as needed with analyzing shipping costs and trends

Coordinates activities of associates assigned to the shipping department to maximize DC productivity

Reports training/productivity issues immediately to Operations Manager

Report any DC Associate issues to Operations Manager promptly

Ensures Hazmat/liquor shipments are shipped according to carrier guidelines and requirements

Ensures international shipments meet carrier, US and recipient country customs requirements and are properly documented including NAFTA forms when applicable

Ensures customer sales and customer returns are processed/shipped within 2 business days of receipt

Tracks all outbound packages and LTL freight shipments ensuring delivery. Advises recipients and DC Operations of delays. Submits requests for refunds to carriers on service time failures or damages and submits appropriate claim paperwork when necessary

Provides outer market stores with comprehensive shipping instructions and offers assistance with training when needed or upon request

Maintains log in credentials for UPS Campus Ship for outer market stores

Ensures WHSmith shipping systems are up to date with current UPS shipping applications and software and keeps UPS address books current

Ensures associates assigned to the shipping department are properly trained and consistently follow WHSmith shipping procedures and DC policies and procedures

Consistently communicates any store, customer, vendor or carrier issues to Operations Manager

Communicates effectively other department supervisors to ensure scheduled store shipping cartons are cleared from the lanes and shipped in APTOS WMS system including cross dock orders

Conducts outbound product carton QC checks as directed

Ensures that the shipping department is kept clean, organized and in accordance with WHSmith Safety standards

Notifies Operations Manager of any apparent damage to the DC, shipping/receiving docks or WHSmith assets. Assists in investigations as requested

Maintains confidentiality of company sources and information

Supervisory duties; hiring, firing, performance management and coaching of departmental staff

Other duties may be assigned

Qualification

Shipping operationsDistribution center experienceSupervisory experienceHHT applicationsMicrosoft OfficeMulti-taskingCommunication skillsTeamworkProblem solving

Required

1+ years of distribution center or shipping and receiving experience

Knowledge of hand held terminal (HHT) applications

Pass certification training and yearly re-certification on sit down lift trucks and order pickers

Safely operate other DC equipment such as pallet jacks, rental scissor lifts, hand trucks

1+ years of supervisory or team leader experience

Above average knowledge of Microsoft Office

Excellent communication and people skills

Desire to work as a team with a results driven approach

Ability to multi task and problem solve

Satisfactory Criminal Background Check and Drug Testing required

Overtime and weekend work may be required

Company

WHSmith North America

About WHSmith North America WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.

Founded in 1955

Las Vegas, Nevada, USA

1001-5000 employees

http://www.marshallretailgroup.com/

H1B Sponsorship

WHSmith North America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)

2021 (1)