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Alaska Native Tribal Health Consortium (ANTHC) · 8 hours ago

Assistant Case Manager II - General Surgery

Anchorage, AK

Part-time

Onsite

Entry, Mid Level

2+ years exp

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. The Assistant Case Manager II supports Case Managers through scheduling, reception, records maintenance, and coordination with other hospital clinics.

Health CareMedicalNon ProfitWellness

Comp. & Benefits

Responsibilities

Work under the direction of department leadership

Ensures all charts and medical records are available for scheduled appointments or as requested

Coordinates patient referrals, and ensures appropriate follow-up after provider sees patient

Assists with routine referrals per standard protocol, to include scheduling diagnostic studies, clinic appointments, telemedicine visits, field clinics, and verifies patient travel/housing arrangements

Assists nursing staff with admissions, lab/radiology order entry, and electronic forms

Verifies that records of patient treatment are complete, accurate, and properly entered in the chart before forwarding to the Medical Records department

Utilizes tracking systems for patients in electronic health record and scheduling systems to maintain an appropriate database of patients requiring follow-up

Creates new records for patients in electronic health record

Confirms patient insurance eligibility

Updates insurance changes or any changes affecting third party billing in electronic health record

Provides prompt response to phone calls/messages, mail, faxes, or patient portal messages

Assists in maintaining a variety of files, logs and registers

May maintain fax log for department

Obtains medical reports or health information from other facilities or providers

Communicates with other ANMC departments and/or Tribal Health Organizations (THOs) to coordinate with other departments or THOs as needed

Performs routine referrals in conjunction with medical providers; schedules diagnostic studies, clinic appointments. Confirms complex travel and/or living arrangements for patients

Screens each referral for previous visits and eligibility status before determining appointment type and tests needed prior to visit

Schedules same day appointments and ensures all information pertaining to visit is available. Is able to schedule all tests needed prior to appointment using department guidelines and goals

May assist the department leadership in developing and maintaining Cerner and field schedules

May order office supplies

Adheres to organization and department attendance guidelines

All levels perform other duties as assigned

Qualification

Case management experienceMedical terminologyPrivacy lawsCustomer service skillsAlaska Tribal Health SystemMulti-line telephone operationOffice equipment operationMaintaining clinical schedulesManaging multiple prioritiesSupervisory communicationOral communication skillsWritten communication skills

Required

A high school diploma or GED equivalent

A Minimum of 2 years of case management experience. An equivalent combination of relevant education and/or training may be substituted for experience

Knowledge of customer service concepts and practice

Knowledge of multi-line telephone systems operation

Knowledge of privacy laws and regulations

Knowledge of basic medical terminology and clinic systems

Skill in oral and written communication

Skill in operating a personal computer utilizing a variety of software applications

Skill in operating office equipment such as copiers and fax machines

Skill in maintaining and updating clinical schedules

Skill in establishing and maintaining cooperative working relationships with others

Skill in managing multiple priorities and tasks

Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and organizations

Skill in managing multiple priorities and tasks concurrently and meeting deadlines

Skill in supervisory communication and management

Benefits

Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.

Cost-Share Dental and Vision Insurances

Discounted Pet Insurance

Retirement Contributions with Pre-Tax or Roth options into a 403(b).

401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.

Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.

Eleven Paid Holidays

Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment

Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.

Flexible Spending Accounts for Healthcare and Dependent Care.

Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.

On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.

Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.

Tuition Discounts for you and your eligible dependents at Alaska Pacific University.

On-Site Training Courses and Professional Development Opportunities.

License and certification reimbursements and occupational insurance for medical staff.

Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.

Emergency Travel Assistance

Education Assistance or Education leave eligibility

Discount program for travel, gym memberships, amusement parks, and more.

Company

Alaska Native Tribal Health Consortium (ANTHC)

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska.

Founded in 1997

Anchorage, Alaska, USA

1001-5000 employees