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HES Facilities Management · 1 month ago

Custodial Account Manager

Charlotte, NC

Full-time

Onsite

Entry, Mid Level

$55K/yr - $65K/yr

1+ years exp

HES Facilities Management is a premier national provider of facilities management services focused on educational institutions. The Custodial Account Manager will oversee custodial operations, ensuring customer satisfaction and safety while managing staff and resources effectively.

Building MaintenanceFacilities Support ServicesFacility Management

Responsibilities

Custodial Supervisor acts as an ambassador for our company values and philosophy, and implements and maintains all necessary programs to achieve Corporate Mission and Goals. Facilitates and coordinates all key personnel and technical/operational processes to ensure internal and external customer satisfaction

Responsible for organizing, scheduling, assigning and performing daily work routines

Team leader for safety in work area assigned. Responsible for training all employees in safety-related issues. Discuss all safety issues and provide proper personal protective equipment. Investigate accidents and make determinations as of cause of injuries. And reporting all concerns and injuries

Provides on the job training for new employees with regard to every phase of their job, which includes equipment and chemical usage. In addition, provides continuing training using on the job coaching methods for current employees

Management of equipment and consumables

Work with department management team to ensure an adequate supply of products and chemicals are readily available for staff use

Communicates effectively in regards to requests, work orders and any other element of the job

Coordinate and provide assistance for building emergencies (such as fire/flood clean-up, snow/ice removal, etc.). During and after working hours

Must be able to plan and perform major cleaning operations, supervising assigned work projects, and coordinate major work projects with the manager and or assistant manager and following up on

Supervise Custodians on a daily basis with regard to quantity and quality of work. Inspect all assigned areas frequently to ensure that individual and building inspections meet service level quality standards, utilizing computer-aided inspection systems and other department provided tools, etc. Supervise other related work as required

Disciplines and counsels staff in disciplinary actions. Advises office when verbal & written disciplinary actions have been given. Jointly meets with employee and manager when problem warrants written warnings

Perform other duties as assigned