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Space Coast Credit Union · 1 month ago

Teller/Customer Service Miami Gardens Walmart Branch

Miami Gardens, FL

Full-time

Onsite

New Grad, Entry Level

$17.46/hr - $18.50/hr

0+ years exp

Space Coast Credit Union (SCCU) is the 3rd largest state chartered credit union in Florida, looking for a Full Time Member Service Specialist to join their team. The role focuses on providing exceptional member service, processing transactions, and making appropriate referrals for SCCU products and services.

Banking

Responsibilities

Provides exceptional member service on a wide variety of deposit, loan transactions, and new account processing

Effectively assesses members’ needs and makes appropriate referrals for SCCU products and services

Resolves member issues and addresses member questions accurately and in a timely manner

Consistently demonstrates effective sales and service skills

Consults with members regarding SCCU products and services; recommends additional products and services to meet member needs

Periodically serves as floor manager to assess member’s needs and direct them to the appropriate source ensuring maximum lobby efficiency and minimize member waiting time

Performs all aspects of processing transactions, including deposits, withdrawals, payments, and the sale of monetary instruments in order to provide complete member service

Balances cash, monetary instruments, and daily work to ensure member account integrity

Services existing deposit and loan accounts in order to meet member requirements and exceed expectations