The Facilities Group · 5 hours ago
Director of Janitorial Operations - Shreveport, LA
Shreveport, LA
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expThe Facilities Group provides a comprehensive suite of janitorial and maintenance services across various industries. The Director of Janitorial Services will lead a multi-site operations team, ensuring exceptional service delivery and operational efficiency while fostering client relationships.
Building MaintenanceFacilities Support ServicesFacility ManagementJanitorial Service
No H1B
Responsibilities
Leads, coaches, and develops a team of operations and site managers to achieve service, financial, and operational goals
Promotes a culture of accountability, teamwork, and continuous improvement
Evaluates performance, identifies training needs, and mentors future leaders within the organization
Oversees operations across multiple client sites and accounts, ensuring consistent, high-quality janitorial services
Implements standardized operating procedures and quality assurance programs to maintain compliance with safety, environmental, and industry standards
Ensures sufficient staffing, scheduling, and resource allocation to meet customer and operational requirements
Develops and manages budgets, including labor, supplies, and equipment
Analyzes operational data to identify efficiency improvements and cost-saving opportunities
Partners with leadership to forecast needs, support business planning, and deliver on profitability targets
Serves as the primary operational liaison for key clients, ensuring service excellence and contract compliance
Conducts routine site visits and client meetings to assess satisfaction and identify opportunities for improvement
Expands existing business through additional services and enhancement projects
Leads regular inspections to ensure facilities meet company and client cleanliness standards
Implements corrective action plans in coordination with supervisors and site managers
Ensures compliance with health, safety, and environmental policies across all operations
Identifies and implements operational innovations to streamline workflows and elevate service quality
Supports new account startups and transitions, ensuring smooth onboarding and consistent service delivery
Collaborates with the Director of Operations, Brand Leadership and corporate leadership on strategic initiatives
Qualification
Required
5+ years of progressive experience in facilities or janitorial operations management
3+ years in a multi-site leadership role
Bachelor's degree in Business, Management, or related field preferred (or equivalent experience)
Bilingual in English and Spanish (preferred)
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Proven ability to manage budgets, labor planning, and operational KPIs
Excellent communication, problem-solving, and relationship-building skills
Thorough understanding of janitorial processes, cleaning equipment, and safety standards
Valid U.S. Driver's License and acceptable driving record
Reliable transportation and ability to travel up to 50% (including occasional air travel)
Availability for weekends, holidays, and emergencies as required
Authorized to work in the United States (E-Verify required)
Preferred
Bachelor's degree in Business, Management, or related field preferred (or equivalent experience)
Bilingual in English and Spanish (preferred)
Company
The Facilities Group
The Facilities Group partners with the premier local, regional and national facility maintenance providers while maintaining brand legacy
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0MKey Investors
Greenbriar Equity GroupMorgan Stanley Private CreditRevolent Capital Solutions
2022-02-08Private Equity
2021-10-06Series Unknown
2020-01-01Seed· $0M
Leadership Team
Bryson Raver
Chief Executive Officer, Founder, and Board of Directors
Recent News
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