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Hallmark Cards · 1 month ago

Operations Shift Supervisor - Facilities Services - 2nd shift (KC Headquarters)

Kansas City, MO

Full-time

Onsite

Mid Level

3+ years exp

Hallmark Cards is a company that has been fostering connections for over 100 years, blending in-store experiences with digital innovation. They are seeking an Operations Shift Supervisor for their Facilities Services Division to lead and supervise the 2nd shift operations, ensuring cleanliness and functionality of the headquarters facility while managing a team of Building Specialists and coordinating with other departments.

BooksE-CommerceGift CardMedia and EntertainmentSubscription Service

No H1B

Responsibilities

Be responsible for the management of the day-to-day operations that are associated with maintaining the cleanliness, condition and functionality of the Hallmark headquarters facility

Meet or exceed departmental objectives by communicating job expectations

Performance management. Provide feedback, written and verbal, that accurately reflects the performance of each individual employee. Coach and counsel employees on a regular basis as needed

Initiate, coordinate, and enforce systems, policies, and procedures

Assign work duties to personnel; accomplish work results; establish priorities; monitor progress; revise work schedules and identify and resolve problems

Maintain staff by anticipating personnel requirements, look for out-of-the box solutions to handle challenges, keep Facilities Services leadership, Building Services Department Manager, and the 1st shift Maintenance Supervisors for HVAC and Building Engineering informed of any needs. Participate in interviews, assess talent, orient and train current and new hires

Act as a representative of Hallmark to their direct and indirect reports and serve as the resource direct reports seek out

Knowledgeable about company policies and compliance laws / regulations across the various functional areas: Environmental, Safety, Human Resources, (such as Fair Labor Standards Act, Family Medical Leave Act, OSHA standards, etc.) that affects the work group and assures compliance with those regulations

Other duties as assigned

Qualification

Facilities managementSupervisory experienceMicrosoft Office SuiteSAPCMMS Work Order SystemHVAC experienceProject managementCoachingLEAN principlesCommunication skillsOrganizational skillsMentoring