Logistics Claims Representative jobs in United States
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AFS Logistics ยท 7 hours ago

Logistics Claims Representative

positionIrving, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

AFS Logistics is seeking a Logistics Claims Representative to support the filing, tracking, and management of claims for various modes. This role involves close collaboration with customers and carriers, along with data analysis to enhance service performance.

AutomotiveLogisticsPayments
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

File and manage LTL and Parcel freight claims including freight, shortages, overages, and damages
Deliver reliable service throughout the entire life cycle of each claim, including but not limited to: prompt contact and timely communication throughout the process until the claim is closed, explaining the process, setting expectations, follow-ups and meeting commitments to achieve optimal outcome on every file
Assist with client and vendor damage claims
Develop and grow effective relationships with clients, vendors, and internal business partners
Update and maintain records
Recognize and request appropriate inspection type based on the details of the loss and coordinate the appraisal process
Maintain oversight of the repair process and ensure appropriate expense handling, manage approvals per guidelines
Manage and report weekly review of LTL carrier complaints
Provide reports to support visibility to claims trends and opportunities to reduce issues
Run reports and data analysis as needed

Qualification

Data analysisMicrosoft Office SuiteRecord keepingCommunication skillsLogical thinkingTrend spottingOrganizational skillsAttention to detail

Required

Excellent verbal and written communication in order to respond effectively to sensitive inquiries and complaints
Strong data entry and record keeping skills (may include maintaining records in database/s)
Ability to apply principles of logical thinking to a wide range of practical problems
Strong organizational skills with accurate attention to detail
Aptitude to spot trends in shipment data and detail
Proficient in use of Microsoft Office Suite (use of Excel, Word, Outlook)
Highschool diploma or GED

Preferred

Prior data entry experience preferred

Company

AFS Logistics

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AFS Logistics is a transportation company providing freight and parcel services.
dateFounded in 1982
location
Shreveport, Louisiana, USA
people-size201-500 employees
web-link
http://afs.net

H1B Sponsorship

AFS Logistics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (2)
2022 (4)
2021 (1)
2020 (7)

Funding

Current Stage
Growth Stage

Leadership Team

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Andy Dyer
Chief Executive Officer
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Recent News

PR Newswire
Large carriers shape freight markets: Q1 TD Cowen/AFS Freight Index
2026-01-16
PR Newswire
AFS Logistics announces certification as a 2025 Most Loved Workplace
2025-09-25
PR Newswire
Economic uncertainty shapes stagnant freight markets: Q3 TD Cowen/AFS Freight Index
2025-07-15
Company data provided by crunchbase