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Nextech Systems · 1 month ago

Remote Implementation Specialist -SRS (Remote-United States)

United States

Full-time

Remote

Mid Level

3+ years exp

Nextech Systems is a leader in specialty healthcare technology solutions, and they are seeking an Implementation Specialist to conduct implementation activities and execute their standard methodology across various solutions. The role involves client training, issue resolution, and collaboration with internal teams to ensure successful implementation and client satisfaction.

Health CareHealth DiagnosticsInsurTechMedicalSoftware

Growth Opportunities

Responsibilities

Conduct client training in preparation for Go-Live events, following Nextech’s standard implementation methodology

Complete practice assessments and workflow analysis guided by industry best practices

Instruct clinical and non-clinical staff on the proper use of software applications

Train staff in individual and group settings, employing diverse teaching strategies to maximize effectiveness

Complete administrative tasks to update customers, Project Managers and Department Managers on implementation progress

Investigate and resolve client issues during implementation and go-live

Identify opportunities for workflow improvement and optimization post-go-live

Partner with internal teams to ensure successful implementation and alignment with client needs

Communicate effectively with clients and team members to ensure alignment and satisfaction

5-10% long-distance or air travel required

Travel to and from customer locations

Qualification

Healthcare IT experienceSoftware implementationClient trainingHIPAAMedical clinic workflowProblem solvingInsurance billing backgroundBachelor's degreeCommunication skillsTime managementOrganization skills