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CosmoProf Beauty · 1 month ago

Regional Loss Prevention Manager

Buffalo, NY, United States

Full-time

Onsite

Mid, Senior Level

CosmoProf Beauty is seeking a Regional Loss Prevention Manager to oversee loss prevention strategies and initiatives across multiple regions. This role involves collaborating with regional leadership to enhance profitability and ensure a safe environment for customers and associates while also conducting investigations related to loss and safety compliance.

Responsibilities

Provides leadership to deliver an exceptional customer experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Ensures all brand standards are met such as back rooms, sales floor ADA compliance, is a partner in ensuring right service level is utilized and all safety protocols are in place

Builds and maintains a strong working relationships with all business partners. Conducts training of store, district and Region Leadership in the areas of loss prevention awareness, loss reduction, and shortage control including damage reduction and provides analysis and direction on deficiencies. Actively participate with regional leadership to achieve all business objectives, including participating in meetings, calls, web ex on a regular basis

Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed. Responsible for protecting company assets by ensuring all procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting. Conduct internal investigations of known or suspected losses as well recommends corrective action, reports findings, and communicates with field leadership teams in the resolution of investigations, loss or potential exposures. Conducts investigations on major/serious external crimes and partners with Major Crimes Asset Recovery as well as Law Enforcement to find successful closure. Monitors, reviews, and reports on the adherence to Companys established operating standards for its retail units through the use of store visits. Aligns with District Managers and Regional Leadership on action plans and strategies to improve operations. Collaborates with retail partners and Organized Retail Crime Associations to understand trends in specific markets that could impact Sally Beauty Holdings. Ensure compliance to Hazardous material program

Drives the execution of all company processes through training, management, analysis and continuous improvement. Works in partnership with all Regional Partners. Recommends investigations based upon the analysis of loss trends as a result of exception reporting, loss trend analysis, and developed case information. Assure adherence to the companys physical security standards (i.e. alarm systems, IC system, Key control and cash handling processes) for stores. Review of CCTV to investigate losses and identify areas of opportunity. Leads execution efforts of Sally stores high shrink review plan and ensures successful execution of this within the regions providing regular reporting and feedback

Qualification

Loss prevention techniquesInvestigation skillsException reporting toolsCommunication skillsTeam collaborationPlanningOrganizingMarket trend analysisProblem solving

Required

High School Graduate degree level

Candidates should live in or near MA, CT, Western NY, or Greater Toronto Area

Excellent communication skills, able to write and verbally communicate in a clear and concise manner

Knowledge of interview and interrogation techniques

Understanding of assigned store capabilities and growth potentials

Proficient in Exception based reporting tools and ability to share findings with peers and leadership

Ability to travel extensively and frequently including overnights and weekends to attend national sales meetings, store visits, and operations meetings

Ability to plan, organize, lead and control

Ability to recognize, analyze, and quantify market trends