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CosmoProf Beauty · 1 month ago

Digital Campaign Specialist

Plano, TX, United States

Full-time

Hybrid

Entry Level

1+ years exp

CosmoProf Beauty is seeking a Digital Campaign Specialist responsible for managing promotional offers and coordinating with various teams to ensure timely execution of campaigns. The ideal candidate will maintain promotional pricing and support campaign analysis while working in a hybrid environment.

Responsibilities

Input and maintain accurate promotional pricing, discounts, and promotional codes and vendor Co-Ops in Salesforce Commerce Cloud

Coordinate with merchandising, marketing/CRM, and IT teams to execute promotional calendars

Review promotional briefs to validate requirements, timing, and eligibility before input to ensure adherence to business rules

Perform quality assurance checks to ensure all promotions are live and functioning as expected

Support UAT testing for new promotion types or platform changes

Track and document errors or discrepancies, escalating as needed

Troubleshoot promotions/campaigns issue with Customer Service/COE/Full Service

Assist in optimizing processes and tools related to pricing and promotions

Provide post-launch support and troubleshooting for any promo-related issues

Generate ad hoc reports to support campaign analysis and optimization

Qualification

Salesforce Commerce CloudEcommerce operationsExcel proficiencyDigital merchandisingQuality assuranceUAT testingCampaign analysisCross-functional coordinationProblem solvingCommunication skills

Required

1–3 years of experience in ecommerce operations, pricing, or digital merchandising

High attention to detail with a strong sense of ownership and accountability

Demonstrated ability to coordinate across cross-functional teams and manage tight deadlines

Proficiency in Excel (e.g., VLOOKUPs, basic formulas) and familiarity with content or product management systems

Strong written and verbal communication skills. Works well across teams; asks questions and can communicate clearly when something isn't working

Comfortable working in evolving processes and can pivot when priorities shift. You enjoy creating order out of ambiguity and can help shape new workflows and documentation

Detailed Oriented and can manage competing deadlines and remain solution-oriented when unexpected issues arise