Princess Cruises · 5 hours ago
Intern, Communication and Documentation
Fort Lauderdale, FL
Internship
Hybrid
InternPrincess Cruises is one of the world’s most recognized premium travel brands, offering unforgettable experiences across global destinations. They are looking for an Intern in Communications & Documentation to support the Hotel Operations shoreside team with documentation, communication, and data management tasks.
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Responsibilities
Assist in updating, editing, and maintaining hotel operations manuals, standard operating procedures (SOPs), and training materials
Upload, track, and organize operational documents within the company’s content management systems (e.g., SharePoint, Ocean Systems, or internal portals)
Support the creation and formatting of presentations, reports, and communications for shipboard management teams
Help ensure all hotel operations content aligns with company standards and current policies
Input and maintain data related to shipboard performance metrics, audits, guest service reports, and venue point of interest changes
Verify and clean existing data for accuracy and consistency across systems
Assist with compiling operational reports and summaries for departmental review and validation
Support database management for hotel digital experiences, onboard services, and other administrative areas
Draft and distribute internal communications, updates, and bulletins to shipboard and shoreside hotel management teams
Assist in coordinating the flow of information between shipboard operations and shoreside support functions (e.g., HR, Training, Supply Chain)
Support the planning, scheduling, and documentation of hotel operations meetings, workshops, and cross-departmental initiatives
Monitor communication channels and SharePoints to ensure timely response and issue escalation when needed
Perform other duties as assigned
Qualification
Required
Currently pursuing or recently completed a degree in Hospitality Management, Digital Systems/Software, Business Administration, or related field
Strong written and verbal communication skills with exceptional attention to detail
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); experience with SharePoint, Excel databases, or CMS tools is a plus
Organized, self-motivated, and able to manage multiple projects in a fast-paced environment
Interest in cruise line operations, hotel management, and guest service excellence
Ability to work collaboratively with both shipboard and shoreside teams
This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday – Thursday)
Benefits
Paid Summer Internship Program
Access to learning resources, mentorship, and skill-building opportunities
Company
Princess Cruises
One of the best-known names in cruising, Princess Cruises is a global cruise and tour company.
Founded in 1965
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Carmen Corvos-Roig
Senior Vice President of Sales
Gustavo Antorcha
President
Recent News
Company data provided by crunchbase