CosmoProf Beauty · 3 days ago
Digital Campaign Specialist
Plano, TX
Full-time
Hybrid
Entry Level
1+ years expCosmoProf Beauty is seeking a Digital Campaign Specialist who will be responsible for managing promotional offers and discounts in Salesforce Commerce Cloud. This role involves extensive coordination with various teams to ensure promotional campaigns are executed accurately and on time.
Responsibilities
Input and maintain accurate promotional pricing, discounts, and promotional codes and vendor Co-Ops in Salesforce Commerce Cloud
Coordinate with merchandising, marketing/CRM, and IT teams to execute promotional calendars
Review promotional briefs to validate requirements, timing, and eligibility before input to ensure adherence to business rules
Perform quality assurance checks to ensure all promotions are live and functioning as expected
Support UAT testing for new promotion types or platform changes
Track and document errors or discrepancies, escalating as needed
Troubleshoot promotions/campaigns issue with Customer Service/COE/Full Service
Assist in optimizing processes and tools related to pricing and promotions
Provide post-launch support and troubleshooting for any promo-related issues
Generate ad hoc reports to support campaign analysis and optimization
Qualification
Required
1–3 years of experience in ecommerce operations, pricing, or digital merchandising
High attention to detail with a strong sense of ownership and accountability
Demonstrated ability to coordinate across cross-functional teams and manage tight deadlines
Proficiency in Excel (e.g., VLOOKUPs, basic formulas) and familiarity with content or product management systems
Strong written and verbal communication skills. Works well across teams; asks questions and can communicate clearly when something isn't working
Comfortable working in evolving processes and can pivot when priorities shift. You enjoy creating order out of ambiguity and can help shape new workflows and documentation
Detailed Oriented and can manage competing deadlines and remain solution-oriented when unexpected issues arise
Preferred
Experience working in Salesforce Commerce Cloud (SFCC) or similar ecommerce platforms strongly preferred
Benefits
Medical
Dental
Vision
Life Insurance
Paid vacation and sick days
Paid holidays
Tuition reimbursement
401(k) with company match
Complementary services
Great merchandise discount
Company
CosmoProf Beauty
CosmoProf, a Sally Beauty Holdings company, is proud to be a community of professionals who care about our customers.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Black
Talent Acquisition Business Partner/Recruiter
Casey Crenshaw
Education Business Partner
Company data provided by crunchbase