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C Spire · 1 month ago

Senior Director, Experiences & Platforms

Ridgeland, MS

Full-time

Onsite

Director/Executive

10+ years exp

C Spire is seeking an innovative and product-minded Head of Design Engineering, MarTech & Platform Enablement to lead the strategy, architecture, and execution of their marketing and digital experience platforms. This role focuses on overseeing the evolution of their MarTech and experience platform ecosystem, ensuring teams have the capabilities to deliver exceptional customer experiences through human-centered design and AI integration.

Information TechnologyInternetMobileVoIP

H1B Sponsor Likely

Responsibilities

Own the product strategy for the MarTech and digital experience ecosystem. Define platform requirements, prioritize capabilities, and align stakeholders around a unified roadmap grounded in user needs, scalability, and measurable business impact

Ensure all platforms—from CMS to CDP—are intuitive, thoughtfully architected, and easy for internal teams to use. Drive adoption of a robust Design System, accessibility best practices, and UX patterns that create consistency across tools, workflows, and experiences

Enable designers, developers, and marketers with reusable components, design tokens, workflow automation, identity governance, and system architecture that accelerate creation without sacrificing quality

Partner with engineering, data science, and CRM teams to integrate AI-driven orchestration, decisioning, predictive insights, and content intelligence. Evaluate and pilot agentic AI that can autonomously optimize workflows, manage campaign logic, personalize experiences, and reduce time-to-market

Guide platform evolution to support omnichannel experience design, scalable content operations, and enriched product data. Ensure experience tools enable fast iteration, content reuse, and personalization at scale

Create clear processes, training programs, and governance models that help Marketing, UX/UI, Engineering, Ecommerce, and Content overcome friction and fully leverage platform capabilities. Increase velocity, reliability, and design consistency across teams

Build and mentor a multidisciplinary organization—including product owners, design engineers, UX/UI designers, and platform specialists. Foster a culture of product excellence, continuous improvement, and experimentation

Ensure all tools support A/B testing, experimentation frameworks, analytics, MMM, and attribution. Partner with engineering on data pipelines and system integrations that connect platform usage to business outcomes

Qualification

Product leadershipDesign engineeringMarTech platformsAI/ML applicationsAdobe Experience CloudSalesforce Marketing CloudEnterprise CMSCDPPIMDAMEcommerce ecosystemsAPI-first architecturesDesign systemsUX patternsAccessibilityAgile product developmentCommunication skills

Required

10+ years in product leadership, design engineering, experience platforms, or MarTech/marketing operations within complex digital environments

Deep expertise with platforms like Adobe Experience Cloud, Salesforce Marketing Cloud, enterprise CMS, CDP, PIM, DAM, ecommerce ecosystems, and modern API-first architectures

Fluency in design systems, component libraries, UX patterns, accessibility, and experience operations (DesignOps)

Skilled in AI/ML applications, automation, agentic AI concepts, and their real-world use in marketing or digital product contexts

Strong background in product strategy, experience architecture, platform scaling, and cross-functional platform enablement

Demonstrated success leading large multidisciplinary teams across design, engineering, product, and business functions

Understanding and experience with agile product development, experimentation frameworks, or growth design

Background in ecommerce, retail, telco, or large-scale digital platforms

Passion for AI, emerging tech, and pushing platform innovation into production environments

Excellent communication and stakeholder alignment skills, including experience educating executives on complex platform capabilities

Preferred

Experience with data governance, consent frameworks, and privacy integrations (GDPR, CCPA)

Experience with leading global teams and suppliers

Experience managing vendor/supplier selections

Company

C Spire

Glassdoor3.7

Advanced Technology Company

Founded in 1988

Ridgeland, Mississippi, USA

1001-5000 employees

https://www.cspire.com/

H1B Sponsorship

C Spire has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (3)

2023 (2)

2021 (1)

Funding

Current Stage

Late Stage

Total Funding

$26.2M

Key Investors

National Telecommunications and Information Administration

2023-08-15Grant· $26.2M

Leadership Team

Hu Meena

Chairman and CEO

Ben Pace

CFO

Recent News

Business Wire

C Spire Named Cisco Collaboration Partner of the Year for the USA Central Area at Cisco Partner Summit 2025

2025-11-19

Morningstar.com

C Spire Named to Newsweek’s America’s Most Admired Workplaces 2026 for Second Consecutive Year

2025-10-23

Fierce Network

Smaller carriers contemplate their role in the new satellite universe

2025-09-18

Company data provided by crunchbase