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Burke & Herbert Bank · 1 month ago

Customer Service Teller - Floater

Preston, MD, US

Full-time

Onsite

New Grad, Entry Level

$16/hr - $18/hr

Burke & Herbert Bank is seeking a Customer Service Teller - Floater to perform a variety of duties related to teller work, including handling deposits and cross-selling to customers. This role requires flexibility in scheduling and travel between branches as needed to ensure coverage.

Financial Services

Responsibilities

Must be able and willing to work in any branch in the local footprint in order ensure coverage when other employees are on vacation or positions are vacant for other reasons. Although the schedule is typically made in advance, last minute schedule changes do occur

Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits

Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC

Issues cashiers’ checks and redeems Savings Bonds

Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet

Consistently demonstrates a helpful, friendly attitude

Maintains proper amounts of currency and coin in drawer

Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures

Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured

Adheres to all security procedures

Sells and/or refers Bank products and services to customers and prospects

The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities

Qualification

Customer service skillsSales skillsBasic computer skillsMath skillsHandling currencySecurity awarenessCommunication skills

Required

Must be able and willing to work in any branch in the local footprint in order ensure coverage when other employees are on vacation or positions are vacant for other reasons

Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits

Adheres at all times to the 'check cashing policy' and 'limitation of authority policy' as indicated in Reg CC

Issues cashiers' checks and redeems Savings Bonds

Reconciles cash and transactions each day to within the 'teller difference standards' and reports results through submission of teller daily balance sheet

Consistently demonstrates a helpful, friendly attitude

Maintains proper amounts of currency and coin in drawer

Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures

Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured

Adheres to all security procedures

Sells and/or refers Bank products and services to customers and prospects

The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities

Strong customer service and sales skills

Ability to communicate clearly with the public

Good math skills and must be able to perform accurate work

Good comfort level with handling United States currency

Ability to handle and count money accurately

Basic Computer Skills required