Flagstar Bank · 1 month ago
Technology Administrator
New York/1400 Broadway/114025
Full-time
Onsite
Mid Level
$57K/yr - $66K/yr
4+ years expFlagstar Bank is seeking a Technology Administrator to support daily IT operations across the bank. This role manages day-to-day IT operations, ensuring that users and executives have reliable, secure, and compliant technology services.
BankingFinanceFinancial Services
Responsibilities
Provide comprehensive IT support for users across the organization
Contribute to technology rollouts, system upgrades, and process improvements
Document incidents, service requests, and solutions
Manage user access, system permissions, and account lifecycle
Monitor and maintain system performance, availability, and security
Ensure all activities adhere to bank security and compliance requirements
Ensure timely resolution of support tickets in accordance with SLAs
Act as a point of escalation for Associates and provide guidance
Performs special projects, and additional duties and responsibilities as required
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings
Qualification
Required
Education level required: College, Vocational or Associates Degree (2 years or equivalent)
Minimum experience required: 4+ Years in a technology position
Excellent troubleshooting skills with hardware, OS, and software applications
Strong communication skills and customer service orientation
Strong knowledge of ServiceNow, change disposition and creating new assets
Strong knowledge of BeyondTrust, Carbon Black and SetinalOne
Strong knowledge of Active directory, Group policy, OU and group membership
Strong knowledge of Azure Intune managed devices and zero touch deployments
Strong knowledge of MECM administrations and distribution points
Familiarity with Inune Managed devices MDM, O365, Bitlocker, and other standard business tools required
Understanding of hardware lifecycle principles, asset management
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience
Travel to other locations may be required
Physical demands (ADA): The job requires significant physical exertion and stamina such as repeated bending, reaching, climbing, or moderate and frequent lifting
Benefits
Medical
Dental
Vision
Life
Disability insurance
Comprehensive leave program
Company
Flagstar Bank
Thank you for visiting Flagstar Bank, N.A. on LinkedIn, and we look forward to being part of your financial journey.
5001-10000 employees
H1B Sponsorship
Flagstar Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (42)
2023 (41)
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-04-26Acquired
2001-07-12IPO
Leadership Team
Gregg Christenson
Executive Vice President and CFO for Community Banking
R
Randal Turner
SVP & Chief Financial Officer, Loan Servicing and Shared Services
Recent News
2025-11-12
2025-11-07
Company data provided by crunchbase