OU Education Services ยท 1 month ago
Enrollment Coach
Norman, Oklahoma
Full-time
Hybrid
New Grad, Entry Level
$48K/yr - $53K/yr
0+ years expOU Education Services is a nonprofit organization dedicated to enhancing online learning for the University of Oklahoma System. The Enrollment Coach will assist prospective students in navigating their educational journey, from initial interest to enrollment, through consultative support and relationship-building.
Education Management
Responsibilities
Consultative approach to assisting prospective students through application and admissions
Conduct individual consultations with prospective students to assess their academic goals, program fit, and eligibility for admission
Explain program details, course curriculum, graduation requirements, and career pathways
Answer inquiries about financial aid, scholarships, and payment plans
Assist with application completion, ensuring accuracy and adherence to deadlines
Use the database to track student progress and any communication with students
Achieve daily metrics surrounding number of calls per day, speed to lead metrics, talk time per day, number of applications per day as set by their manager
Willingness to learn the OUES engagement process with prospective students that aligns with OU objectives
Team orientation to participate in meetings related to performance data, prospective applicant concerns, and creative solutions to improve performance
Qualification
Required
Minimum 0-2 years professional work experience
Bachelor's degree required
Strong interpersonal skills, team oriented and proactive
Ability to establish relationships with prospective students over phone, text and email
Presentation skills necessary to lead webinars and in-person meetings to share information with prospective students regarding program and OU
Good attitude, positive mindset, and commitment to the OUES values
Passion for education and helping people achieve their goals
Keen interest in learning new things
Ability to work in a fast-paced, entrepreneurial environment
Preferred
Experience in Salesforce or similar CRM, preferred
Benefits
Competitive salary & benefits package
401K plan
Unlimited PTO policy
Hybrid Work Policy
Wellness reimbursement
Professional development and career growth opportunities
Company
OU Education Services
OU Education Services (OUES) is a not for profit organization focused on providing online learning services to the University of Oklahoma to meet the online education needs of adult learners.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase