Flock Safety · 1 month ago
Site Reliability Engineer III, (IoT Observability)
United States
Full-time
Remote
Senior Level
$140K/yr - $160K/yrFlock Safety is a leading safety technology platform focused on crime prevention and security. They are seeking a Site Reliability Engineer III to manage the deployment and observability of software for IoT devices, ensuring rapid and reliable software rollouts while maintaining fleet health.
ManufacturingPublic SafetySecuritySensor
Responsibilities
Maintain and improve data collected from devices for monitoring fleet health
Improve ability to identify and root-cause issues in the fleet, including automated alarms
Maintain and build out dashboards that provide insight into fleet health
Streamline software rollout workflows and monitoring to reduce manual steps and improve response times
Define and build out on-call rotations for monitoring fleet health
Perform ad-hoc analysis of unexpected issues by analyzing data collected from the fleet
Participate in on-call rotations to serve as first responder for outages and general requests from stakeholders
Improve or create a Grafana dashboard
Improve or create a Sigma dashboard
Improve or create a piece of telemetry data or event in device firmware
Review the code of other engineers in GitHub and Gerrit
Modify infrastructure in Terraform
Take a crash course in the incident response protocols for Flock Safety
Participate in on-call rotations (initially paired with a more experienced team member)
Discuss high level career goals and expectations with your manager
Help with any cross-team needs/dependencies
Contribute ideas for how we build better software, increase productivity, and deliver more value to customers
Participate in at least 3 customer calls within your first 90 days
Work with a field tech to do a Field Ops Ride-Along
Evaluate the first 90 days with your manager to highlight successes and learning opportunities
Qualification
Required
Experience developing software for embedded systems, especially large or complex IoT/edge devices
Hands-on experience instrumenting metrics and telemetry directly on-device (e.g., firmware counters, health signals, performance instrumentation, event/event-generation)
Strong coding skills (ex: C/C++, Python, R, JS, Java, Groovy) and understanding of common algorithms
Proficiency in scripting languages (e.g., Bash, Python) to automate processes
Experience with data ingestion pipelines (telemetry from device --> cloud, batching, retries, reliability patterns)
Data visualization & dashboarding (ex: Grafana, Sigma)
Broad experience with databases & logging (SQL: PostgreSQL, NoSQL, Time Series like Prometheus / DataDog), even if not deep SQL expertise
Cloud computing experience (e.g., AWS) and distributed systems fundamentals
Site Reliability Engineering experience for IoT devices (on-call, monitoring, & alerting)
Strong grasp of software development workflows (CI/CD, test automation, semantic versioning, branching strategies)
Preferred
Experience with infrastructure-as-code (IaC) tools (Ansible, Terraform)
Experience with volume data processing (pipelines, modeling, large-scale storage)
Experience with distributed telemetry architectures or large-fleet device management patterns
Benefits
Flexible PTO: We seriously mean it, plus 11 company holidays.
Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.
Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support.
Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion.
WFH Stipend: $150 per month to cover the costs of working from home.
Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.
Home Office Stipend: A one-time $750 to help you create your dream office.
Company
Flock Safety
Flock Safety provides end-to-end surveillance solutions to support law enforcement and communities.
Founded in 2017
1001-5000 employees
H1B Sponsorship
Flock Safety has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$655.58MKey Investors
Andreessen HorowitzTiger Global ManagementMeritech Capital Partners
2025-03-13Series F· $275M
2022-02-15Series E· $150M
2021-07-13Series D· $150M
Leadership Team
Garrett Langley
Founder & CEO
Mandy Schuler
Vice President Supply Chain
Recent News
Hypepotamus
2025-12-24
Company data provided by crunchbase