GoodLeap · 1 month ago
Business Analyst, Process Automation
West Palm Beach, FL
Full-time
Hybrid
Mid Level
$121K/yr - $141K/yr
3+ years expGoodLeap is a technology company delivering financing and software products for sustainable solutions. The Business Analyst – Process Automation plays a key role in improving operational efficiency through automation and process optimization by analyzing workflows, identifying automation opportunities, and implementing scalable solutions using low-code/no-code tools.
Responsibilities
Partner with business leaders to analyze, document, and improve business processes through automation initiatives
Identify and prioritize automation opportunities by assessing ROI, complexity, and alignment with business goals
Design, test, and deploy automated workflows using tools such as Power Automate, Workato, or UiPath StudioX
Create and maintain detailed process documentation, SOPs, and automation governance guidelines
Collaborate with IT and Engineering to ensure automations meet security, compliance, and integration standards
Monitor, measure, and report on automation performance, adoption, and process improvements
Train and support end users and business teams on automation best practices and process improvement tools
Qualification
Required
3–5 years of experience in business analysis, process improvement, or operational excellence
Hands-on experience with one or more process automation platforms such as Power Automate, UiPath StudioX, Workato, or Zapier
Certifications in relevant platforms (e.g., Zapier Expert)
Strong understanding of business process modeling, workflow design, and change management principles
Ability to analyze complex processes, identify inefficiencies, and develop data-driven recommendations
Experience gathering and documenting requirements from multiple business stakeholders
Excellent communication, facilitation, and stakeholder management skills
Strong problem-solving, analytical, and critical-thinking abilities
Proficiency with Microsoft Office Suite, Jira, and Lucid Chart (or equivalent tools)
Preferred
Lean Six Sigma Green Belt or Black Belt certification (preferred)
Familiarity with CRM, ERP, or ticketing systems such as Salesforce or ServiceNow
Experience working in financial services, fintech, or operations-heavy environments
Benefits
This role may be eligible for a bonus.
Company
GoodLeap
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.
501-1000 employees
H1B Sponsorship
GoodLeap has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (13)
2023 (6)
2022 (7)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Hayes Barnard
Founder, Chairman and CEO
John Shrewsberry
Chief Financial Officer
Company data provided by crunchbase