Danner's Incorporated · 1 month ago
Service Technician Level 1- Entry Level
Pasadena, TX
Full-time
Onsite
New Grad, Entry LevelDanner's Incorporated is a company specializing in security surveillance systems, and they are seeking an Entry Level Service Technician to support the installation, monitoring, and servicing of surveillance systems. The role involves assisting senior technicians, handling basic technical tasks, and ensuring compliance with safety and quality standards during customer interactions.
Security & Investigations
Responsibilities
Assist senior technicians with the installation of surveillance cameras, cabling, and related hardware
Feed, route, and secure cables through access holes, roof spaces, and walls to connect to fixture outlets
Adjust and position cameras to achieve optimal coverage based on project design
Fabricate and assemble basic camera systems using hand tools and hardware
Learn and operate monitoring and connection software (e.g., Avigilon, HikVision firmware)
Monitor live feeds for suspicious activity, follow security protocols, and assist in dispatching calls to law enforcement if necessary
Understand bandwidth requirements, connection speeds, and the impact of environmental factors on system performance
Verify and prepare equipment and supplies for field crews, ensuring drivers and technicians have the necessary tools
Assist with loading and unloading heavy equipment; operate forklifts or skid-steer loaders when certified
Inspect equipment and vehicles against checklists to ensure readiness and safety compliance
Track and maintain accurate records of equipment use, maintenance, and job-related paperwork
Complete job checklists, reports, and paperwork accurately and on time
Conduct visual inspections of completed work to confirm quality standards are met
Support managers in developing and enforcing accountability and quality control measures
Maintain documentation required for compliance, safety audits, and client confirmation
Interact with clients professionally during site visits and service calls
Communicate with sales staff and management regarding project needs, issues, or updates
Represent the company with a courteous and professional demeanor at all times
Consistently wear and maintain personal protective equipment (PPE) as required
Successfully complete all assigned safety training courses (Boom lift, Scissor lift, Fall Protection)
Promote personal safety and ergonomics while working in diverse environments
Report unsafe practices, hazards, or violations immediately to management
Arrive on time and prepared for work daily, maintaining punctuality and reliability
Exhibit flexibility and willingness to learn new technologies and adapt to changing job requirements
Uphold company policies, procedures, and values in all work activities
Qualification
Required
High School Diploma or G.E.D
Valid Texas Driver's License with good driving record
Ability to pass a Fit Test, drug test, and background check
Computer proficiency: Windows-based programs, Microsoft Word/Excel, ability to type 65 WPM
Basic math, literacy, and documentation skills
Ability to learn new technologies quickly (connection speeds, software, monitoring tools)
Strong observation skills, attention to detail, and punctuality
Ability to lift and load heavy equipment; climb ladders; work outdoors in varying conditions
Basic math skills, ability to read spreadsheets/lists, and fluency in English (read, write, speak)
Sense of urgency, initiative, follow-through, and pride in work
Team-oriented mindset with the ability to work in a growing, fast-paced environment
Preferred
Prior experience with surveillance equipment, installations, or technical support
Experience using Avigilon, HikVision, or similar monitoring platforms
Company
Danner's Incorporated
DPS Certificate of Private Security License Number B00257 Whether you own or operate a business, securing and protecting your assets against theft and vandalism is a vital part of any operation.
Founded in 1939
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase