ampliFI Loyalty Solutions · 1 month ago
Director, Product Strategy & Development
Naperville, IL
Full-time
Hybrid
Senior Level, Lead/Staff
$120K/yr - $150K/yr
10+ years expampliFI Loyalty Solutions is a company focused on delivering innovative loyalty and consumer engagement solutions. The Director of Product Strategy & Development will own the vision, strategy, and delivery for key components of the loyalty ecosystem, collaborating with various stakeholders to enhance consumer engagement and drive business outcomes.
Financial ServicesLoyalty Programs
Responsibilities
Define and champion the strategy and vision for assigned loyalty, offers, and redemption components while contributing to the broader roadmap
Identify emerging opportunities — including points-as-currency, card-linked offers, merchant-funded incentives, real-time redemption, and AI-driven personalization — and incorporate them into product strategies
Establish differentiated positioning and go-to-market strategies across financial institution, partner, processor, and fintech segments
Act as a key contributor and influencer to ampliFI’s roadmap, while leading assigned components from strategy through delivery
Write detailed business requirements, market requirements, pricing models, and user stories
Define, participate in, and oversee test cases, end-to-end unit testing, and client acceptance testing to ensure high-quality delivery
Drive seamless integration of ampliFI’s loyalty capabilities into client and partner environments using APIs, SDKs, and data-driven services
Work closely with Technology, Data, and UI/UX teams to ensure scalable solutions and intuitive consumer experiences
Collaborate with financial institutions, partners, processors, and fintech's to expand ampliFI’s loyalty ecosystem and co-create innovative engagement models
Partner with Sales, Client Success, and Business Development teams to support client engagements, communicate product value, and deliver measurable business outcomes
Act as a lead translator of client and consumer requirements into clear business and technical requirements, ensuring alignment across stakeholders
Design and deliver real-time rewards experiences, including instant earn and redemption at checkout, e-commerce, and mobile wallet integration
Develop innovative earn/redemption models and new redemption channels leveraging ampliFI’s platform and data strengths
Monitor competitive and technology trends — including AI, digital wallets, and next-gen consumer engagement — to maintain ampliFI’s leadership position
Lead assigned initiatives and guide junior product staff or analysts, fostering a culture of innovation, accountability, and collaboration
Influence senior stakeholders with clear communication of product priorities, strategic recommendations, and business impact
Partner cross-functionally with Technology, Analytics, Design, Operations, Marketing, Compliance, and Client-facing teams to deliver at scale
Qualification
Required
Bachelor's degree required; MBA or equivalent advanced degree preferred
10+ years of product management or related experience, with at least 3–5 years in a leadership or lead-contributor capacity
Proven experience with real-time rewards, card-linked offers, or merchant-funded loyalty programs
Demonstrated expertise in writing test cases, user stories, business requirements, and conducting end-to-end unit and client acceptance testing
Strong customer-facing skills with the ability to translate customer needs into business and technical requirements
Deep understanding of payments, financial services, and processor-level ecosystems (e.g., card issuance, merchant acquiring, settlement, issuer processing, and compliance frameworks)
Experience integrating AI and Machine Learning into loyalty or engagement products, including personalization, segmentation, and predictive engagement
Strong analytical and technical aptitude with proven ability to collaborate effectively with Technology and Analytics teams
Hands-on experience with UI/UX design and consumer journey development
Exceptional written and verbal communication skills, detail-oriented documentation, and executive presentation capabilities
Familiarity with agile development methodologies and delivering API-based product solutions
Preferred
Customer-first mindset with passion for seamless, high-value consumer experiences
Innovative thinker who identifies new revenue models and engagement approaches
Commercial acumen with expertise in loyalty economics (redemption liability, breakage, ROI modeling)
Data-driven decision-maker experienced with segmentation, A/B testing, and optimization
Comfortable working across a fast-paced, matrixed organization with financial institutions, merchants, and technology partners
Benefits
Competitive pay plus 401(k) with employer match
Medical, dental, vision, and life insurance
Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options
Tuition Reimbursement
Paid time off, company holidays, and parental leave
Employee Assistance Program
Hybrid work environment with flexible hours
Onsite perks including gym access and snacks
Employee recognition programs celebrating milestones and achievements
Growth opportunities within a supportive, team-oriented environment
Company
ampliFI Loyalty Solutions
AmpliFI Loyalty Solutions is a loyalty program provider for banks and credit unions.
51-200 employees
H1B Sponsorship
ampliFI Loyalty Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (5)
2022 (3)
2021 (6)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Neuberger Berman
2024-04-24Undisclosed
2018-09-26Acquired
Leadership Team
Kevin Sagon
CTO
Recent News
Company data provided by crunchbase