Alorica · 1 month ago
Customer Service Representative - TEMPORARY ROLE - Overnights
10940 Laureate Drive, San Antonio, TX, 78249, US
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrAlorica is a global leader in customer service and experience, offering a variety of career opportunities. In this role, you will assist customers by addressing their concerns, providing support, and resolving issues.
Call CenterCustomer ServiceMarketingOutsourcingTechnical Support
Responsibilities
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Maintain and update customer information as necessary
Upsell current customers on new or enhanced services
Qualification
Required
High School Graduate
Benefits
Full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being
Making Lives Better with Alorica (MLBA)
Award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work
Company
Alorica
Alorica is a BPO company that provides outsourcing customer experience services for all customer interactions.
Founded in 1999
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$727.62MKey Investors
Cerberus Business Finance
2023-04-20Debt Financing· $725M
2009-08-13Series Unknown· $2.62M
Leadership Team
Max Schwendner
Co-Chief Executive Officer
Mike Clifton
Co-CEO
Recent News
2025-11-19
Company data provided by crunchbase