Scismic · 2 weeks ago
Lead CX/UX Designer
Scismic is supporting the growth of a clinical technology company! This role will guide the user experience strategy and execution for customer-facing tools. The ideal candidate is a hands-on problem-solver who can navigate complex systems, champion user needs, and deliver consistent, high-quality UX design while driving efficient collaboration across teams.
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Responsibilities
Develop a clear understanding of business needs, customer expectations, and technical constraints to guide UX research and design decisions
Build strong working relationships with product, engineering, and content stakeholders
Represent user needs throughout the product lifecycle, ensuring solutions are validated with customers and maintain a unified experience across touchpoints
Plan and facilitate collaborative workshops to align cross-functional teams on product vision and strategy
Create conceptual models, user flows, wireframes, prototypes, and high-fidelity designs
Partner with engineering teams to ensure designs are implemented accurately
Establish and refine UX workflows, methodologies, and documentation standards
Oversee multiple concurrent initiatives and balance shifting priorities
Apply and expand the company’s design system to improve consistency and scalability across products
Identify research needs and propose appropriate methods based on product goals
Develop research plans in partnership with product managers and other team members
Lead end-to-end research efforts, including executing studies directly and involving team members in the process
Translate research findings into practical, actionable guidance for product teams
Qualification
Required
10+ years of UX design experience, preferably within agile product development environments
Bachelor's degree or equivalent experience in Interaction Design, Product Design, Human-Computer Interaction, Information Architecture, or a related field
Familiarity with Lean UX and Lean Product principles
Strong grasp of visual design fundamentals including typography, color, layout, and motion
Enthusiasm for technology, design innovation, and complex problem-solving
Highly collaborative, open to feedback, and proactive in sharing knowledge
Excellent verbal and written communication skills
Ability to independently drive work forward with minimal direction
Experience thriving in distributed, multi-disciplinary teams
Proficiency working with and contributing to design systems
Knowledge of accessibility standards (WCAG)
Understanding of customer analytics tools and research methodologies; able to interpret both qualitative and quantitative data
Advanced expertise in Figma and Adobe Creative Suite
Experience with agile development workflows and managing complex requirements
Competence with Microsoft Office applications
Working knowledge of HTML5 and CSS3
Preferred
Experience or familiarity with healthcare data, terminology, payer/provider workflows, and value-based care models
Experience working with EHR systems, APIs, and interoperability standards