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Farmers Insurance · 2 weeks ago

Bristol West Liability Claims Representative

Phoenix, AZ

Full-time

Hybrid

New Grad, Entry Level

$25.69/hr - $40.83/hr

Farmers Insurance is dedicated to delivering peace of mind to customers through protection and comprehensive advice. The role involves participating in a training program to learn how to handle low to moderately complex claims under supervision, including conducting investigations and negotiating settlements.

Auto InsuranceFinancial ServicesInsuranceLife Insurance

Responsibilities

In a supervised learning environment, trains to adjust low to moderately complex claims

Learns skills such as conducting thorough investigations, establishing damages, determining liability, negotiating settlements, making claim payments, confirming policy coverage, and explaining claim determination to parties incident to the claim. Works in electronic claim files to handle assigned claims within designated authority

Learns to manage diaries, update claim files and move them to closure according to established procedures and job aids provided for training purposes. Trains to inspect vehicles and property to assess claim related damage

Learns to estimate repair or replacement costs. Learns to determine and report on subrogation potential. Reports theft, fraud, and arson losses as required by state and industry regulations

Trains to interact professionally and courteously with stakeholders including policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and country fraud and arson specialists, special investigators, attorneys, medical professionals and other persons incident to the investigation and processing of claims. Acts as a representative of the company. Seeks to grow job knowledge and incorporates new information into daily tasks. Performs other duties as assigned

Qualification

Claims adjustmentInvestigation skillsInsurance knowledgeNegotiationCustomer serviceCommunication skillsTeam collaborationTime managementAttention to detail

Required

High School Diploma or equivalent required

Must obtain adjusters license in states where required

Preferred

Bachelors degree preferred

Some experience in insurance or a related field preferred

Claims experience preferred

Benefits

Medical

Dental

Vision

Health Savings and Flexible Spending Accounts

Life Insurance

Paid Time Off

Company

Farmers Insurance

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The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products.

Founded in 1928