Alpha · 1 month ago
Customer Service/Permit Coordinator
Alpha is seeking a detail-oriented and proactive Customer Service / Permit Coordinator to support their operations team. This role involves preparing and tracking permits, assisting customers throughout the permitting process, and ensuring seamless communication between internal departments.
Responsibilities
Coordinate permit applications from start to finish, ensuring accuracy, timely submission, and full compliance with local regulations
Serve as a primary customer contact—responding to inquiries, providing updates, and managing diverse personalities with professionalism
Prepare, update, and maintain spreadsheets, reports, and documentation using Microsoft Excel and Word
Work closely with construction, design, and administrative teams to keep projects moving efficiently
Organize and maintain digital and physical records for permits, client files, and project documentation
Adapt quickly to new processes and software tools; take initiative to support team needs and improve workflows
Qualification
Required
Proficient in Microsoft Excel and Microsoft Word
Highly organized with strong attention to detail and accuracy
Fast learner with the ability to master new systems and adjust to changing priorities
Excellent written and verbal communication skills with the ability to interact professionally with clients and internal teams
Dependable and committed to a Monday–Friday, 8:00 am – 5:00 pm work schedule
Benefits
Competitive compensation
Paid time off (PTO) and company holidays
Opportunities for professional growth and development
Supportive and collaborative work environment
Company
Alpha
At AlphaFund, we focus on the dynamic intersection of healthcare, biotechnology, and venture capital, uncovering the insights, trends, and opportunities that drive transformational growth.
Funding
Current Stage
Early StageRecent News
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